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Factory Quality Problem
bennno
 

Posts: 23
Joined: Sep 2011
Location: Berkshire
Post: #1
Factory Quality Problem

Problem at factory has seen a batch of early dynamic and prestige cars accidentally built without their standard fit rear view cameras. Missed all quality checks and cars released from factory.

Anybody here affected?
16-09-2011 09:19pm
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MW73
 

Posts: 170
Joined: Feb 2011
Location: Devon
Post: #2
RE: Factory Quality Problem

Nope mine works fine !
16-09-2011 09:29pm
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ytshome
 

Posts: 550
Joined: Aug 2011
Location: Cheshire
Post: #3
RE: Factory Quality Problem

(16-09-2011 09:19pm)bennno Wrote:  Problem at factory has seen a batch of early dynamic and prestige cars accidentally built without their standard fit rear view cameras. Missed all quality checks and cars released from factory.

Anybody here affected?

How good is your source. Cheers YT

Arrived. Prestige SD4 Auto 5DR OG September 11
16-09-2011 10:05pm
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bennno
 

Posts: 23
Joined: Sep 2011
Location: Berkshire
Post: #4
RE: Factory Quality Problem

Its affected my car and I've seen an internal LR memo confirming their awareness of the situation, so the source isn't relevant.

Shocking that cars can go out of the factory built wrong and nobody notice during the quality checks.

How much is a supposedly standard missing rear view camera worth at the time of resale?
16-09-2011 11:16pm
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oop north
 

Posts: 90
Joined: Apr 2011
Location: Lancs
Post: #5
RE: Factory Quality Problem

I bought a Lotus Elise new in 1998. Wondered why it was steaming up... The fan had been wired the wrongvway so it sucked instead of blew. Poor for demisting the windscreen
(This post was last modified: 16-09-2011 11:56pm by oop north.)
16-09-2011 11:56pm
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Spiderman
 

Posts: 380
Joined: Sep 2011
Location: Scotland
Post: #6
RE: Factory Quality Problem

My Evoque collected yesterday is perfect.

If your Evoque is missing this standard part I am sure LR will either retro fit the unit or provide you with a replacement car, Id pursue this claim in writing via your Dealership in the first instance...

Hope all works out for you....

Quit work - Get some stuff - Go somewhere - Have some fun
17-09-2011 09:43am
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defender_uk
 

Posts: 575
Joined: Aug 2011
Location: York
Post: #7
RE: Factory Quality Problem

You would have thought that they would have been extra careful with the first cars....making sure all was correct and checking systems in place...doesn't offer much hope for when the build is in full swing and everyone has become complacent in six months time!

Defender_uk

Evoque Prestige Lux, OG, maual, style 4 wheels

comes to live with Defender 90 TDCi 07
17-09-2011 09:50am
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bennno
 

Posts: 23
Joined: Sep 2011
Location: Berkshire
Post: #8
RE: Factory Quality Problem

(17-09-2011 09:43am)Spiderman Wrote:  My Evoque collected yesterday is perfect.

If your Evoque is missing this standard part I am sure LR will either retro fit the unit or provide you with a replacement car, Id pursue this claim in writing via your Dealership in the first instance...

Hope all works out for you....

No, cannot be retrospectively corrected and no replacement cars are available. LR offer is a refund or £600.

Mine is not unique.
17-09-2011 12:09pm
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WB
WB

Posts: 1,769
Joined: May 2011
Location: London
Post: #9
RE: Factory Quality Problem

(17-09-2011 12:09pm)bennno Wrote:  
(17-09-2011 09:43am)Spiderman Wrote:  My Evoque collected yesterday is perfect.

If your Evoque is missing this standard part I am sure LR will either retro fit the unit or provide you with a replacement car, Id pursue this claim in writing via your Dealership in the first instance...

Hope all works out for you....

No, cannot be retrospectively corrected and no replacement cars are available. LR offer is a refund or £600.

Mine is not unique.

If it can't be retrofitted that suggests your car may have the wrong wiring loom. Have they confirmed in writing that it's just the camera missing?
17-09-2011 12:20pm
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bennno
 

Posts: 23
Joined: Sep 2011
Location: Berkshire
Post: #10
RE: Factory Quality Problem

All they have confirmed is that it was a production error on a batch of cars and cannot be retrospectively resolved. I wasn't told till I had paid and was at the dealer collecting the car.

I have asked for a correctly built replacement, but have been told its a refund + 6 month wait or a goodwill payment of £600. Neither of these proposals seems fair.
(This post was last modified: 17-09-2011 02:30pm by XFullFatTim.)
17-09-2011 12:24pm
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