Radio cutting out

(11-11-2013 04:14pm)jitenc Wrote:  Apparently from the dealers, the update seems to be only for the new Evoque, ...early generation evoques seem to miss out.... am i right?

No. (to be short and sweet).

All affected evoques can have the update - and the new FFRR, but apparently not the new RRS?! When I asked why that was, she said they didn't know, just that it wasn't working with the new RRS and they're still working on it!

Mine is booked in a week on Monday for a 'waiting' appointment

I have also noticed this as if there a loose connection 'crackle' radio goes of for a second or two them comes back on!

(11-11-2013 01:22pm)Shenley Wrote:  Had this update done on 25/10/13 at Chipperfield LR, download took nearly 30mins or so. Car was set to USA when it went in and set back to UK after the download. They had switched the auto wipers, auto lights to off, and disconnected the phone cables, and my wife's IPod in the center cubby hole.

No problems since she says.

However when I borrowed her car to do the bulky shop at our local cash and carry (I drive a Nissan 350z, which takes two shopping bags....) I noticed a couple of things I had not noticed before.

1) When you ask for the satnav you get the 'warning screen' and have to press agree, well after 3 seconds it now just goes straight to the satnav screen without pressing anything.

2) When you adjust the volume you get a volume control on the screen in the form of a circle with a number in it. Now I know I have never seen this before. In this car or the previous one. (First one rejected)



This appears when you adjust the volume on the knob or the steering wheel. Is this new? Or is it something you can ask for in the menu? Strange I/we have never seen it before. Been driving the Evoque(s) for a year now.......

Or have I not been driving it enough to notice these things.

---

The display showing the volume as a circular graphic is programmed from the options screen, have a look at the various options and you will find it.

It also comes up in pre-2013MY cars when you turn the power knob to the left below the screen to adjust the volume

its is also in my MY13 Dynamic, and its something you can turn on or off (from appearing) in the menu options

Having just booked my car in for the 48k service, i asked if they could do the software update for the radio etc cutting out (which over the last few weeks hasn't happened once?) they told me that they only have the updated software for all cars up to a year old and they are waiting for software updates for the older cars?.

They advised me to set the TV to USA which i already knew, and they will be in touch when the software is available..is this right? my car was built Nov 2011.

(19-11-2013 08:47am)cutter7 Wrote:  Having just booked my car in for the 48k service, i asked if they could do the software update for the radio etc cutting out (which over the last few weeks hasn't happened once?) they told me that they only have the updated software for all cars up to a year old and they are waiting for software updates for the older cars?.

They advised me to set the TV to USA which i already knew, and they will be in touch when the software is available..is this right? my car was built Nov 2011.

I had my March 2012 Evoque software updated for this problem two weeks ago, which the update cured. (They also did the battery charging software update at the same time).

Thanks Donny I'll pass this info on to the service Dep't before the service.

(19-11-2013 08:21pm)cutter7 Wrote:  Thanks Donny I'll pass this info on to the service Dep't before the service.

Cutter, let us know the outcome. Mine was a Nov 11 built as well, and no update available for the radio upon enquiring!

I had my Evoque updated yesterday all seemed fine driving home today. I also managed to pick up a puncture on my way to the garage which ruined my tyre, I had it replaced £370, I paid ATS £288 in August for the same tyre. I'm so glad I took out tyre insurance so at least I get £250 back.