Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Problems for LR with Chinese customers with gearbox problems
XFullFatTim
Bat wielding forum enforcer

Posts: 9,295
Joined: Oct 2010
Location: Somewhere between here and there.
Post: #1
Problems for LR with Chinese customers with gearbox problems

So it isn't just the UK customers who are getting somewhat annoyed with issues with gearboxes in their Evoques, how long before LR issues an apology to its' frustrated UK customers too?
http://uk.reuters.com/article/2015/03/20...1X20150320
http://www.ibtimes.co.uk/chinas-quality-...vs-1492783

A Pangea Green New Defender 110 First Edition is now sitting on my drive alongside British Racing Green Electric Mini Cooper SE Level 3. After 21 years in my hands my TDI300 90 was handed on to the next custodian on 15 July 2022.
(This post was last modified: 20-03-2015 12:07pm by XFullFatTim.)
20-03-2015 10:57am
Find all posts by this user Quote this message in a reply
Stadt Panzer
 

Posts: 814
Joined: Jan 2012
Location: Germany
Post: #2
RE: Problems for LR with Chinese customers with gearbox problems

I wonder if LR will extend the warranty period in Europe as well?

Somewhere in the North Sea.
20-03-2015 01:36pm
Find all posts by this user Quote this message in a reply
Sarcastrix
 

Posts: 495
Joined: Jan 2012
Location: Sweden
Post: #3
RE: Problems for LR with Chinese customers with gearbox problems

Quote:JLR is recalling 36,451 Evoques from 2014 and 2015 in China to fix their gearboxes, according to Reuters. The automaker reportedly has a software update to remedy issues with poor shift quality, noise and not being to get into Drive in some cases. The company is also extending the transmission's warranty for affected owners there to seven years from the time of purchase or about 149,000 miles, whichever is first.

Amazing to think that Chinese consumers have better lemon laws than Europe.

Ordered: 25th Jan 2012 - Completed: 8th March 2012

Dynamic Coupe SD4 Auto / Fuji / Pano Roof / Tech Park 2 / Style 6 Alloys / Privacy Glass / Adaptive Xenons / Black H'lining / Cold Climate Pack / Auto-dim Mirror / Aux Heater / Roof Rails / Mud-flaps
24-03-2015 09:49am
Find all posts by this user Quote this message in a reply
XFullFatTim
Bat wielding forum enforcer

Posts: 9,295
Joined: Oct 2010
Location: Somewhere between here and there.
Post: #4
RE: Problems for LR with Chinese customers with gearbox problems

Amazing that they have more confidence in cars that they export to China than they do for cars in other markets, that they are offering 7 years/ 149000 miles additional warranty too - They would certainly steal a march on the Koreans and Malaysians if they had that much confidence in the cars built for the rest of the world that are built on exactly the same production line. About time they offered the whole of the world the same - we have confidence to buy the products but they don't have the confidence to warranty them longer! That would certainly put them in a league ahead of all the other upmarket European brands who also don't have very much confidence in the products that they produce!

A Pangea Green New Defender 110 First Edition is now sitting on my drive alongside British Racing Green Electric Mini Cooper SE Level 3. After 21 years in my hands my TDI300 90 was handed on to the next custodian on 15 July 2022.
(This post was last modified: 24-03-2015 10:13am by XFullFatTim.)
24-03-2015 10:07am
Find all posts by this user Quote this message in a reply
PhilSkill
 

Posts: 3,880
Joined: Jun 2011
Location: Warwickshire
Post: #5
RE: Problems for LR with Chinese customers with gearbox problems

Agreed Tim, Only having a 3yr Warranty is the main concern of mine buying a LR product now.

MY12 Fuji Dynamic SD4 Manual, Pano Roof, Electric Tailgate with own Close module
[Image: 124529.png][Image: 1004887.png]
24-03-2015 03:07pm
Find all posts by this user Quote this message in a reply
Post Reply 


Forum Jump:


User(s) browsing this thread: 4 Guest(s)
babyRR is an independent web site and not affiliated with Land Rover