Dealer 'Sorry for the Delay' Freebies....

So who is eligable for these freebies then?

Although i only got a firm build date today when i placed my deposit last june i was given a provisional date of 24th Jan 2011 by the dealer. Does this matter or is it only when a confirmed build goes back you get a freebie?

(04-01-2012 06:42pm)ED209 Wrote:  So who is eligable for these freebies then?

Although i only got a firm build date today when i placed my deposit last june i was given a provisional date of 24th Jan 2011 by the dealer. Does this matter or is it only when a confirmed build goes back you get a freebie?

I was originally given an early January build which to date has slipped to early February. I asked for the freebies when the dealer informed me of this delay, which is around 4 weeks, the same as you. I would ask as many dealers would not offer - you have nothing to lose by asking. Good luck!

(04-01-2012 06:51pm)LDT Wrote:  I was originally given an early January build which to date has slipped to early February. I asked for the freebies when the dealer informed me of this delay, which is around 4 weeks, the same as you. I would ask as many dealers would not offer - you have nothing to lose by asking. Good luck!

Today is the first time I have actually been given a date though, On the day i paid my deposit i was told Jan, will this make a difference?

(04-01-2012 07:52pm)ED209 Wrote:  Today is the first time I have actually been given a date though, On the day i paid my deposit i was told Jan, will this make a difference?

I was only given a firm date yesterday, being told late December build for January delivery prior to that, so the same circumstances as you. I would give it a try or if you prefer, contact customer services and ask them. I spoke to my dealer directly, but you may be better off speaking to CS. Look forward to hearing how you get on!

(04-01-2012 07:59pm)LDT Wrote:  I was only given a firm date yesterday, being told late December build for January delivery prior to that, so the same circumstances as you. I would give it a try or if you prefer, contact customer services and ask them. I spoke to my dealer directly, but you may be better off speaking to CS. Look forward to hearing how you get on!

Will essage nick at lr on here as first port of call see what he says (if he replies)

ED.

I think Nick is a she.

(04-01-2012 11:06pm)Evo-king Wrote:  ED.

I think Nick is a she.

I think it's an erratic machine that reproduces one line "dear John" style responses to selective questions.

(04-01-2012 06:42pm)ED209 Wrote:  So who is eligable for these freebies then?

Although i only got a firm build date today when i placed my deposit last june i was given a provisional date of 24th Jan 2011 by the dealer. Does this matter or is it only when a confirmed build goes back you get a freebie?

I think it will be those that have been given a build date by the factory which has been subsequently delayed. The date given by the dealers when you place a deposit is at best a guestimate, so probably won't count - no harm in asking though!

As of yet "nee reply boss" from Nick@landrover

2 working days after emailing Nick still no reply, not even an acknowledgement. Hardly great customer service is it?