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Car Rejection Process started!
xxxx5
 

Posts: 661
Joined: Apr 2011
Location: Lancashire, England
Post: #1
Car Rejection Process started!

Well as if my delivery and handover problems weren't enough to take (see separate thread), I am now looking like I will have to reject my car after only 3.5 weeks.

I haven't really written about the two main issues, paint defect on the front o/s wing & o/s bonnet or the o/s drivers door not closing without a hard slam as I thought they would be sorted out by the dealer, but it now turns out that I would need to have part of the car resprayed, and the door issue can't been rectified that easy. So I have spoken today to the DP at my dealers to start the process of rejecting the car. I seems the car shouldn't have left the factory with these issues.

This really isn't what I wanted to experience but with the money I have spent on this car, I shouldn't be having these types of quality issues. I keep you informed on the progress.....

Now Sold: 5dr Pure SD4 Man / Fuji White / Pano Roof / Tech Park / Style 6 Alloys / Privacy Glass / Xenons / Black H'lining / Power Fold Door Mirrors / Power Tailgate / Carpet Mats / Front Fogs.
17-02-2012 05:54pm
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Big G
 

Posts: 265
Joined: Sep 2011
Location: Dublin
Post: #2
RE: Car Rejection Process started!

(17-02-2012 05:54pm)xxxx5 Wrote:  Well as if my delivery and handover problems weren't enough to take (see separate thread), I am now looking like I will have to reject my car after only 3.5 weeks.

I haven't really written about the two main issues, paint defect on the front o/s wing & o/s bonnet or the o/s drivers door not closing without a hard slam as I thought they would be sorted out by the dealer, but it now turns out that I would need to have part of the car resprayed, and the door issue can't been rectified that easy. So I have spoken today to the DP at my dealers to start the process of rejecting the car. I seems the car shouldn't have left the factory with these issues.

This really isn't what I wanted to experience but with the money I have spent on this car, I shouldn't be having these types of quality issues. I keep you informed on the progress.....

BummerBanging Head Best of luck. What exactly were the paint defects?

--------------------------------------------------------------------------------
Collected !! 18/02/2012
Prestige Coupe SD4 Sumatra Black, Spirit interior, Pano roof , Heated seats, Privacy, Rear vents, Rear camera,Manual & style 5 19s. Not Prestige mats, 54 miles in tank when collected.
17-02-2012 05:57pm
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xxxx5
 

Posts: 661
Joined: Apr 2011
Location: Lancashire, England
Post: #3
RE: Car Rejection Process started!

(17-02-2012 05:57pm)Big G Wrote:  BummerBanging Head Best of luck. What exactly were the paint defects?

Two missing pieces of paint approx 3 mm diameter - 1 on the inside of the o/s front wing, next to the door and again on the bonnet.

Now Sold: 5dr Pure SD4 Man / Fuji White / Pano Roof / Tech Park / Style 6 Alloys / Privacy Glass / Xenons / Black H'lining / Power Fold Door Mirrors / Power Tailgate / Carpet Mats / Front Fogs.
17-02-2012 06:04pm
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lngrn36
 

Posts: 302
Joined: Dec 2011
Location: Cypress TX
Post: #4
RE: Car Rejection Process started!

(17-02-2012 05:54pm)xxxx5 Wrote:  Well as if my delivery and handover problems weren't enough to take (see separate thread), I am now looking like I will have to reject my car after only 3.5 weeks.

I haven't really written about the two main issues, paint defect on the front o/s wing & o/s bonnet or the o/s drivers door not closing without a hard slam as I thought they would be sorted out by the dealer, but it now turns out that I would need to have part of the car resprayed, and the door issue can't been rectified that easy. So I have spoken today to the DP at my dealers to start the process of rejecting the car. I seems the car shouldn't have left the factory with these issues.

This really isn't what I wanted to experience but with the money I have spent on this car, I shouldn't be having these types of quality issues. I keep you informed on the progress.....

Got Pics??

Tim
Evoque Coupe Pure+
SI4 - Auto
Sumatra Black - Ebony/Ebony
Climate package
Satellite Radio
17-02-2012 06:17pm
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xxxx5
 

Posts: 661
Joined: Apr 2011
Location: Lancashire, England
Post: #5
RE: Car Rejection Process started!

I will tomorrow when the light is better and I wash the car.

Now Sold: 5dr Pure SD4 Man / Fuji White / Pano Roof / Tech Park / Style 6 Alloys / Privacy Glass / Xenons / Black H'lining / Power Fold Door Mirrors / Power Tailgate / Carpet Mats / Front Fogs.
17-02-2012 07:19pm
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LDT
 

Posts: 519
Joined: Oct 2011
Location: South Wales
Post: #6
RE: Car Rejection Process started!

Oh dear. You must be so annoyed/irritated/fed up. I hope that the process will run smoothly for you, and you will be fast tracked a new car. It seems that QC at JLR needs a sharp boot up the backside.

Prestige SD4 Auto, Ipanema/Ambience, Style 4 Wheels, Pan Roof, Privacy, Dimming Mirror, High Beam Assist, Surround Cameras, Spare Wheel, Mud Flaps.
[Image: 116286.png]
17-02-2012 08:12pm
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EVO PUNDITT
 

Posts: 193
Joined: Aug 2011
Location: UK
Post: #7
RE: Car Rejection Process started!

Feel sorry for you,as we both ordered similar time and similar spec. I wish you all the best.

Pure: SD4,Manual,pan roof,electric tail gate,reversing cam,tints,xenons (finally), 19" style 4 and in orkney grey 5 door,ebony headliner,f/s/mirrors,Nov build and Dec arrived
17-02-2012 08:19pm
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dandavis1
 

Posts: 247
Joined: Oct 2011
Location: Edinburgh
Post: #8
RE: Car Rejection Process started!

It's good that so many (like myself) are insisting the problems, however minor, are put right. Hitting JLR in the pocket is the only way they'll improve.

By the way - why do all posts have this random photo of the back of an Evoque?
(This post was last modified: 17-02-2012 08:31pm by dandavis1.)
17-02-2012 08:30pm
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XFullFatTim
Bat wielding forum enforcer

Posts: 9,295
Joined: Oct 2010
Location: Somewhere between here and there.
Post: #9
RE: Car Rejection Process started!

If you scroll to the bottom of the home page you will see that it means something Dan, they should be different colours

A Pangea Green New Defender 110 First Edition is now sitting on my drive alongside British Racing Green Electric Mini Cooper SE Level 3. After 21 years in my hands my TDI300 90 was handed on to the next custodian on 15 July 2022.
17-02-2012 08:45pm
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The Valeter
 

Posts: 1,494
Joined: Oct 2011
Location: Medway, Kent
Post: #10
RE: Car Rejection Process started!

(17-02-2012 08:12pm)LDT Wrote:  Oh dear. It seems that QC at JLR needs a sharp boot up the backside.

Why change an inbuilt habit?

Came Home On 02/03/13 Pure Tech In Barolo Black/Cirrus Trim with Bespoke Firenze Ascents + Numerous Factory Options!!
Also :-

Rover 25GSi - 2005 Everyday Car.
MG ZR-Express Van - 2005 Special Factory Order (Literally a one off).
MG Montego 2.0i - 1990 Shows/Sunny Days.
MG Metro 1300 - 1983 Being Restored!
17-02-2012 09:58pm
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