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Can't connect phone via USB after service
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JonnyA
Posts: 17
Joined: Jul 2013
Location: Leeds, UK
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Can't connect phone via USB after service
Took my Evoque in for a service on Saturday, and noticed that there had been a software update after I spotted some minor visual changes to the sat nav etc.
I also noticed that my iPhone will no longer connect via USB, so I can't navigate my music via the interface on the main screen. Has anyone ever experienced anything like this? I know, it's about as first world a problem as it gets, but it's frustrating as it's the only tangible thing I have to show for my £350+ service.
(This post was last modified: 21-09-2014 08:47pm by JonnyA.)
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| 21-09-2014 08:47pm |
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markdartj
Posts: 63
Joined: Sep 2014
Location: Anacortes, WA, USA
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RE: Can't connect phone via USB after service
(21-09-2014 08:47pm)JonnyA Wrote: Took my Evoque in for a service on Saturday, and noticed that there had been a software update after I spotted some minor visual changes to the sat nav etc.
I also noticed that my iPhone will no longer connect via USB, so I can't navigate my music via the interface on the main screen. Has anyone ever experienced anything like this? I know, it's about as first world a problem as it gets, but it's frustrating as it's the only tangible thing I have to show for my £350+ service.
How about the Bluetooth connection? Does it work?
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| 25-09-2014 07:19am |
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XFullFatTim
Bat wielding forum enforcer
Posts: 9,295
Joined: Oct 2010
Location: Somewhere between here and there.
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RE: Can't connect phone via USB after service
Take the car back to the dealer and ask them to re-do the upgrade to the system, sounds like something may have gone wrong during the update. Just a thought - have you told the phone to forget the bluetooth connection and then set the phone to re-pair with the car - you may have to put the password in again.
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(This post was last modified: 25-09-2014 07:32am by XFullFatTim.)
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| 25-09-2014 07:28am |
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RichardW66
Posts: 49
Joined: Oct 2012
Location: UK - Buckinghamshire
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RE: Can't connect phone via USB after service
Hi
Have you done an update on your iPhone? Recently Apple updates have made third party cables without MFI certification not work on the iPhone. Check your cable....
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| 25-09-2014 09:08am |
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B_o_b_o
Posts: 81
Joined: Jun 2013
Location: West Yorkshire
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RE: Can't connect phone via USB after service
I tend to connect via Bluetooth but USB is handy for topping up your battery, etc. I'd get back in touch with the dealer and check with them.
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| 25-09-2014 10:59am |
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Can't connect phone via USB after service
