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+--- Thread: Can't connect phone via USB after service (/Thread-Can-t-connect-phone-via-USB-after-service)
Can't connect phone via USB after service - JonnyA - 21-09-2014 08:47pm
Took my Evoque in for a service on Saturday, and noticed that there had been a software update after I spotted some minor visual changes to the sat nav etc.
I also noticed that my iPhone will no longer connect via USB, so I can't navigate my music via the interface on the main screen. Has anyone ever experienced anything like this? I know, it's about as first world a problem as it gets, but it's frustrating as it's the only tangible thing I have to show for my £350+ service.
RE: Can't connect phone via USB after service - markdartj - 25-09-2014 07:19am
(21-09-2014 08:47pm)JonnyA Wrote: Took my Evoque in for a service on Saturday, and noticed that there had been a software update after I spotted some minor visual changes to the sat nav etc.
I also noticed that my iPhone will no longer connect via USB, so I can't navigate my music via the interface on the main screen. Has anyone ever experienced anything like this? I know, it's about as first world a problem as it gets, but it's frustrating as it's the only tangible thing I have to show for my £350+ service.
How about the Bluetooth connection? Does it work?
RE: Can't connect phone via USB after service - XFullFatTim - 25-09-2014 07:28am
Take the car back to the dealer and ask them to re-do the upgrade to the system, sounds like something may have gone wrong during the update. Just a thought - have you told the phone to forget the bluetooth connection and then set the phone to re-pair with the car - you may have to put the password in again.
RE: Can't connect phone via USB after service - RichardW66 - 25-09-2014 09:08am
Hi
Have you done an update on your iPhone? Recently Apple updates have made third party cables without MFI certification not work on the iPhone. Check your cable....
RE: Can't connect phone via USB after service - B_o_b_o - 25-09-2014 10:59am
I tend to connect via Bluetooth but USB is handy for topping up your battery, etc. I'd get back in touch with the dealer and check with them.