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+--- Thread: How often do you pester your dealer? (/Thread-How-often-do-you-pester-your-dealer)
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How often do you pester your dealer? - Tekno - 14-09-2011 07:49am
Like all of us I'm sure, I'm desperate to get my Evoque.
I was originally told I'd have my car by July (2011), then I was told September, then late August, then late October and now early October. As a result of all these varying timeframes, I want to call my dealer on a weekly basis to check (but am refraining from doing so)!
How often do you make contact with your dealer to enquire about progress/delivery date?
RE: How often do you pester your dealer? - defender_uk - 14-09-2011 08:05am
I am usually in contact with the dealer, though not specifically Evoque related, at least once a week!! lol
RE: How often do you pester your dealer? - gead - 14-09-2011 08:05am
about once every couple of weeks....just sent him an email this afternoon...
RE: How often do you pester your dealer? - Alex - 14-09-2011 08:08am
Since I placed my order in April I have contacted my dealer initially only a few times - funny but they have not been that aggressive in contacting me. However in the last month I have contacted them several times, mainly to see if they have further information regarding some of the information that I have read on this forum (delays, finance, car specs etc).
Responses from my dealer has been slow and to be honest I get better responses on this forum to questions than I get back from my dealer. I think the dealers should use this forum to their advantage as a knowledge resource, and perhaps as a heads up towards customer expectations for future sales.
RE: How often do you pester your dealer? - cjfp - 14-09-2011 08:11am
@Tekno - when did they say July or August 2011? Did they tell you this before or after 4th April 2011?
RE: How often do you pester your dealer? - Daigriff - 14-09-2011 08:42am
To be honest rarely. Since last October when I put my deposit down ( which I did over the phone) have only seen the salesman twice. Once to confirm the order and choose options and once at the launch night...briefly. I have emailed a few amendments and telephoned a couple of times.
I'm pretty relaxed over the delivery date. I'd rather it turn up late and be perfect than have it rushed through and have to be returned regularly to the dealer.
Obviousy, if there were Issues or I wasn't happy with a certain aspect of my order I'd pester them until I got the answer I required.
RE: How often do you pester your dealer? - XFullFatTim - 14-09-2011 09:15am
I wouldn't say I pester mine, but sometimes we are in contact daily, often with non Evoque things. I'm about to phone James/Matt/Barry/Jeremy to place a deposit on another new car.................
RE: How often do you pester your dealer? - Zermatt Vulgaris - 14-09-2011 09:36am
Good Man..... do you have to specify SWB/LWB at this stage ?
RE: How often do you pester your dealer? - Alex - 14-09-2011 09:37am
(14-09-2011 09:15am)XFullFatTim Wrote: I wouldn't say I pester mine, but sometimes we are in contact daily, often with non Evoque things. I'm about to phone James/Matt/Barry/Jeremy to place a deposit on another new car.................
I hope your not bored with the Evoque already!
RE: How often do you pester your dealer? - Charlie - 14-09-2011 09:53am
Not sure how you could have been told July or August when the launch was set for Sept 9th for a long time. When did you place an deposit or order and what does your build sheet say?