20-05-2014, 11:13am
Guys, this morning my mobile phone has been inundated with silent phone calls from a Manchester phone number
0161 827 8150. This number is registered to a "digital marketing" company called Red Star. When I looked them up on the internet there are about 14 companies trading under this name and using the same phone number. Most seem to be so-called "Financial Services" companies doing PPI claims and investment advice.................
My home and mobile phone numbers are both registered with TPS so i shouldn't be getting these calls. Anyway after loosing my temper with the call centre operator ( a British woman!) I was put through to her "team Leader" who assured me that the company IS also TPS registered................. I said I couldn't care less but to remove my phone number from their databases as I don't have any PPI Claims to make or require any dodgy investment advice thank you.
I have learned two things this morning as a result -
a) I didn't know that it is very easy to block phone numbers in an iPhone - search on line and there are numerous websites, but it is a simple case of a couple of clicks after clicking the "i" button next to the number in the recent calls list, scroll down until you see "block this number"!
b) I created a complaint with Ofcom who despite what I have read/ heard about them being slow to respond were in fact very swift to reply to my complaint with a phone call. It transpires that Red Star are on their list of companies under investigation for making "cold" and "silent" phone calls.
Silent phone calls are a pain - even more so if like me you get 15 of them from the same number in an hour, but if you do get them then you can "google" the phone number and find out a load of info about these companies and also see just how many complaints some of them have had made against them.
0161 827 8150. This number is registered to a "digital marketing" company called Red Star. When I looked them up on the internet there are about 14 companies trading under this name and using the same phone number. Most seem to be so-called "Financial Services" companies doing PPI claims and investment advice.................
My home and mobile phone numbers are both registered with TPS so i shouldn't be getting these calls. Anyway after loosing my temper with the call centre operator ( a British woman!) I was put through to her "team Leader" who assured me that the company IS also TPS registered................. I said I couldn't care less but to remove my phone number from their databases as I don't have any PPI Claims to make or require any dodgy investment advice thank you.
I have learned two things this morning as a result -
a) I didn't know that it is very easy to block phone numbers in an iPhone - search on line and there are numerous websites, but it is a simple case of a couple of clicks after clicking the "i" button next to the number in the recent calls list, scroll down until you see "block this number"!
b) I created a complaint with Ofcom who despite what I have read/ heard about them being slow to respond were in fact very swift to reply to my complaint with a phone call. It transpires that Red Star are on their list of companies under investigation for making "cold" and "silent" phone calls.
Silent phone calls are a pain - even more so if like me you get 15 of them from the same number in an hour, but if you do get them then you can "google" the phone number and find out a load of info about these companies and also see just how many complaints some of them have had made against them.