31-05-2018, 10:27am
Hi,
My 2016 Evoque HSE is 2016 (bought on PCP from new Dec 2016) and has done 29,383k miles total.
It was last serviced 7 months ago (at 19,215 miles) and advised the discs were all good and pads were 20% worn.
I have since then done another 10k miles.
I had problems with the rear camera, wing mirrows, parking sensors and air vents so LR collected to fix under warranty.
However!
The dealer in Hereford called me to advise after a 'complimentary check' that my front pads are 70%-75% worn and rear 85%-90% worn and that all the discs badly corroded (surface and pitted) and needed to be replaced immediatly at a cost of £1k!!! and classed as a red flag/dangerous.
I could not believe this and said all was good 7 months ago?? and how could the discs be corroded??? it is used a lot and done 10k miles since then.
I asked what the remaining ml is and the original thickness and they do not match.
They actually are:
14ml original - 5ml left (9ml used) - Which is 57.1% worn
and 12ml original - 3ml left (9ml used) - Which is 75% worn
I queried the surface corrosion and pitting as the car is regularly used and nothing was mentioned on the service 7 months ago and all was good, I was told.
They sent through the attached pics and said if I do not pay £1100 to replace them or my warranty will become invalid... and I need to sign a doc to say I am invalidating my warranty...!
[attachment=4752][attachment=4753]
Can anyone advise what they think to the attached pics? is it that bad? are they trying to make a quick £1k from me?
Please help
Bren
My 2016 Evoque HSE is 2016 (bought on PCP from new Dec 2016) and has done 29,383k miles total.
It was last serviced 7 months ago (at 19,215 miles) and advised the discs were all good and pads were 20% worn.
I have since then done another 10k miles.
I had problems with the rear camera, wing mirrows, parking sensors and air vents so LR collected to fix under warranty.
However!
The dealer in Hereford called me to advise after a 'complimentary check' that my front pads are 70%-75% worn and rear 85%-90% worn and that all the discs badly corroded (surface and pitted) and needed to be replaced immediatly at a cost of £1k!!! and classed as a red flag/dangerous.
I could not believe this and said all was good 7 months ago?? and how could the discs be corroded??? it is used a lot and done 10k miles since then.
I asked what the remaining ml is and the original thickness and they do not match.
They actually are:
14ml original - 5ml left (9ml used) - Which is 57.1% worn
and 12ml original - 3ml left (9ml used) - Which is 75% worn
I queried the surface corrosion and pitting as the car is regularly used and nothing was mentioned on the service 7 months ago and all was good, I was told.
They sent through the attached pics and said if I do not pay £1100 to replace them or my warranty will become invalid... and I need to sign a doc to say I am invalidating my warranty...!
[attachment=4752][attachment=4753]
Can anyone advise what they think to the attached pics? is it that bad? are they trying to make a quick £1k from me?
Please help
Bren