Steering Wheel volume control issues?

Mine failed totally today. Let's see what the dealer has to say. At least it's happened the day before it's due in for it's 2nd service!

Dealer replaced the steering wheel control unit - there was a service note on it apparently. Been fine since.

(11-12-2014 09:07pm)ChuckieB Wrote:  Mine failed totally today. Let's see what the dealer has to say. At least it's happened the day before it's due in for it's 2nd service!

Whether it's a control unit or something else, it's a known issue and a 'mod' is required to sort it. It's booked to go back in in a few weeks. But strangely it started to work perfectly again when I collected it. Rarely do these issues replicate themselves the day it is in the shop so I should at least be grateful there was no cause for debate on this one.

At the same time they have replaced the carcass of my second key unit as that has failed after exactly the same time period as did the first.

Although there continue to he niggling issues with ownership, at least I haven't had to stress each time I turn up at service reception. These guys clearly understand the cars are not perfect.

If anyone still has this intermittent problem with defective steering wheel controls on left side of wheel .. refer your dealer to Land Rover Technical Bulletin LTB600663v2 where the steering wheel, switch and harness will all need replaced. I had this problem for months and my dealer tried to fix it unsuccessfully whilst in warranty .. since then my warrenty expired and the problem deteriorated so I contacted LR customer services who kindly agreed to foot the bill .... like someone said previously ..seems to have been a faulty batch of controls installed at some point..
Good luck all ..hope this helps as its a pain in rear issue ..

(12-12-2014 11:23pm)pablo9050 Wrote:  If anyone still has this intermittent problem with defective steering wheel controls on left side of wheel .. refer your dealer to Land Rover Technical Bulletin LTB600663v2 where the steering wheel, switch and harness will all need replaced. I had this problem for months and my dealer tried to fix it unsuccessfully whilst in warranty .. since then my warrenty expired and the problem deteriorated so I contacted LR customer services who kindly agreed to foot the bill .... like someone said previously ..seems to have been a faulty batch of controls installed at some point..
Good luck all ..hope this helps as its a pain in rear issue ..

Cheers.

Just to clarify , the switch controls, airbag, horn push etc, are all components added to the wheel and so the wheel itself isn't replaced. I had a new wheel when I had issues with the quality of the finishing of the stitching and I got to approve the replacement before the complete wheel was reassembled and refitted.

I was fortunate enough to get a new steering wheel too as part of the fix, knowing the components are separate . Assumed its a recommendation as part of bulletin .

(12-12-2014 11:23pm)pablo9050 Wrote:  If anyone still has this intermittent problem with defective steering wheel controls on left side of wheel .. refer your dealer to Land Rover Technical Bulletin LTB600663v2 where the steering wheel, switch and harness will all need replaced. I had this problem for months and my dealer tried to fix it unsuccessfully whilst in warranty .. since then my warrenty expired and the problem deteriorated so I contacted LR customer services who kindly agreed to foot the bill .... like someone said previously ..seems to have been a faulty batch of controls installed at some point..
Good luck all ..hope this helps as its a pain in rear issue ..

Pablo, all Main dealer effected repairs carry a 12 months warranty too so even if they did it close to the car's warranty expiring then the repair has a further 12 months warranty against faulty components. So your out of warranty situation didn't matter as the original repairs bodged by the dealer should also have had 12 months guarantee. It's the same with dealer fitted accessories, 12 months warranty on the accessory and the fitting.

Yeh that was my thinking though the service manager was unsure about warranty on warrenty situations .. Anyway I didn't need to check out sales of goods act though I did threaten to at one stage lol ... Anyway thankfully all sorted I hope .

I have been having the same issue lately where the controls on the left side of the steering wheel stop working. Having tested it a couples times, I was learnt that whenever I would turn on my heated steering wheel the controls on the left side would stop working. If I turned of the heated steering wheel and waited until the wheel cooled, the controls would begin to work again. I will contact the Dealer again soon, to see what they want to do.

Just got mine as a 3 yo used car and its having the same issues, intermittent left hand side steering wheel problems however I have identified the intermittency is due to the lights on the car being off. Turn the lights off and hey presto everything works fine.

Does anyone know if I can get this fixed the used car warranty from the LR dealer?