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Pick up
JimWooly
 

Posts: 66
Joined: Jun 2013
Location: Preston, Lancs, U.K.
Post: #11
RE: Pick up

Unbelievable I hope that you are going to get some freebies to compensate you

[Image: 298252.png]
19-07-2014 05:18pm
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Redrob
 

Posts: 182
Joined: Feb 2014
Location: Addlestone
Post: #12
RE: Pick up

We have a brand new Sport on the drive until the wheels are sorted, refunded the cost of having the wheels painted and a big bottle of champers.
But.......do you know what, it's not enough compared to the disappointment of yet again, leaving the dealers without the car you ordered!

MY13 Dynamic coupe Orkney Pano Power tailgate DTRL's etc......soon to be
MY14 Dynamic 5 door Orkney Pano Power tailgate DTRL's etc......soon to be
MY15 Dynamic Lux Fuji White Pano Power tailgate DTRL's etc.
19-07-2014 06:19pm
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Chrisr1806
 

Posts: 97
Joined: Feb 2013
Location: Surrey, UK
Post: #13
RE: Pick up

Sorry to hear that.

Which dealer is this?

Arrived: MY14.5 RRS HSE SDV6 in Loire Blue, Ivory interior, piano black trim, privacy glass,
panoramic sunroof, tow bar, mudflaps and full size spare Cool

Gone but not forgotten: 2011 Freelander 2 SD4 HSE in Santorini Black, 19" Alloys, ebony interior,
piano black trim & grab handles, privacy glass, lux pack, rear spoiler, mudflaps and tow bar Very Happy
19-07-2014 09:07pm
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Redrob
 

Posts: 182
Joined: Feb 2014
Location: Addlestone
Post: #14
RE: Pick up

(19-07-2014 09:07pm)Chrisr1806 Wrote:  Sorry to hear that.

Which dealer is this?

Have sent you a PM as, despite what has happened I feel it would be unfair to name them.

And lastly could I just say.........a big WOW to the new sport, what a car!

MY13 Dynamic coupe Orkney Pano Power tailgate DTRL's etc......soon to be
MY14 Dynamic 5 door Orkney Pano Power tailgate DTRL's etc......soon to be
MY15 Dynamic Lux Fuji White Pano Power tailgate DTRL's etc.
(This post was last modified: 19-07-2014 11:26pm by Redrob.)
19-07-2014 11:06pm
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XFullFatTim
Bat wielding forum enforcer

Posts: 9,295
Joined: Oct 2010
Location: Somewhere between here and there.
Post: #15
RE: Pick up

Sounds like there is a serious lack of communication between the sales and service sides of your dealership.... Hopefully they will have it all sorted out in a few days. In the mean time enjoy the RRS!

A Pangea Green New Defender 110 First Edition is now sitting on my drive alongside British Racing Green Electric Mini Cooper SE Level 3. After 21 years in my hands my TDI300 90 was handed on to the next custodian on 15 July 2022.
20-07-2014 04:50am
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Chrisr1806
 

Posts: 97
Joined: Feb 2013
Location: Surrey, UK
Post: #16
RE: Pick up

(19-07-2014 11:06pm)Redrob Wrote:  Have sent you a PM as, despite what has happened I feel it would be unfair to name them.

And lastly could I just say.........a big WOW to the new sport, what a car!

No worries, replied.Smile

The RRS are stunning cars, can't believe I've had mine for 4 months already! Cool

Arrived: MY14.5 RRS HSE SDV6 in Loire Blue, Ivory interior, piano black trim, privacy glass,
panoramic sunroof, tow bar, mudflaps and full size spare Cool

Gone but not forgotten: 2011 Freelander 2 SD4 HSE in Santorini Black, 19" Alloys, ebony interior,
piano black trim & grab handles, privacy glass, lux pack, rear spoiler, mudflaps and tow bar Very Happy
(This post was last modified: 20-07-2014 09:50am by Chrisr1806.)
20-07-2014 09:48am
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Redrob
 

Posts: 182
Joined: Feb 2014
Location: Addlestone
Post: #17
RE: Pick up

Would just like to say that Land Rover have now delivered our new car to us, and we are more than happy
with how the sales manager (David) handled our problem, and it would be fair to say that he went above,
and beyond in sorting out our situation.
Happy customers once again.
Rob

MY13 Dynamic coupe Orkney Pano Power tailgate DTRL's etc......soon to be
MY14 Dynamic 5 door Orkney Pano Power tailgate DTRL's etc......soon to be
MY15 Dynamic Lux Fuji White Pano Power tailgate DTRL's etc.
(This post was last modified: 21-07-2014 08:16pm by Redrob.)
21-07-2014 08:15pm
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ceebee
 

Posts: 295
Joined: Oct 2011
Location: Newcastle
Post: #18
Re: Pick up

Rob, glad to hear you things have been sorted to your satisfaction.

Hopefully, you will finally get to enjoy the car.

I get my dynamic lux on Tuesday next week so hopefully no posts from me with regards to order errors...........it's 6 weeks early so I hope it's actually my car!!!

Waiting for: - 2015 SD4 Dynamic, LUX pack, Auto, 5 door. Mauritius Blue. Santorini Roof........spare wheel.
21-07-2014 10:26pm
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X4
 

Posts: 25
Joined: Jun 2014
Location: Scotland
Post: #19
RE: Pick up

Rob,

Glad your patience has finally been rewarded - enjoy !

Just been given a 14th August build date for my new baby - hope they get it right !
22-07-2014 07:53am
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Redrob
 

Posts: 182
Joined: Feb 2014
Location: Addlestone
Post: #20
RE: Pick up

ceebee and X4 I am sure my situation was a one off, and am looking forward to reading your posts re your cars, good luck.

MY13 Dynamic coupe Orkney Pano Power tailgate DTRL's etc......soon to be
MY14 Dynamic 5 door Orkney Pano Power tailgate DTRL's etc......soon to be
MY15 Dynamic Lux Fuji White Pano Power tailgate DTRL's etc.
22-07-2014 02:55pm
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