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HEMMDJ
Posts: 7
Joined: Oct 2013
Location: Birmingham
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New turbo required
Following a 'restricted performance' warning coming up on my 2011 SD4 5 dr Dynamic, I have now been told by my dealer that I need a new turbo having originally advised that all it needed was an 'overlay wire'. Slightly worrying, but they told me that they haven't had to replace a turbo in an Evoque before and so it might take them slightly longer than normal to do the work ......not sure if that fills me with confidence. Land Rover Assistance (who were great and 10x better than the dealers service dept) have provided me with a MY13 prestige. All fine except creaky front suspension and electric front windows that stick and need to be pulled up manually. Not sure the intention to replace with a MY14 in Feb 14 is looking like such a good idea!!
RR Evoque 2.2 SD Auto Fuji White
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27-11-2013 09:36am |
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cjfp
Posts: 2,917
Joined: Nov 2010
Location: Hampshire
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RE: New turbo required
(27-11-2013 09:36am)HEMMDJ Wrote: Land Rover Assistance (who were great and 10x better than the dealers service dept) have provided me with a MY13 prestige.
Exactly the reason to call LRA when you get a problem rather than go to dealer direct as you get much better service.
Pure 3dr SD4 Tech Man ; Firenze Red ; 19" Style 3 ; Pano ; Ebony / Ivory Int ; Auto dim rear view ; 2 seats ; Park Aid - Rear cam ; Ext. folding mirrors ; Adap Xenon ; Fogs ; Mud Flaps ; Side Steps - Rec'd 28/12/11 - Sadly going 6/6/14 - Gone, now running BMW X6
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27-11-2013 10:05am |
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HEMMDJ
Posts: 7
Joined: Oct 2013
Location: Birmingham
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New turbo required
If only we could deal with LRA all the time - not sure my dealers knows the meaning of customer service!
RR Evoque 2.2 SD Auto Fuji White
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27-11-2013 10:09am |
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XFullFatTim
Bat wielding forum enforcer
Posts: 9,295
Joined: Oct 2010
Location: Somewhere between here and there.
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RE: New turbo required
Good to read that LRA service has improved because not long after the change over from Green Flag to The AA running the service we were getting loads of reports of lack of specialised brand technical knowledge and "unprofessional" attitude to LR Owners.
A Pangea Green New Defender 110 First Edition is now sitting on my drive alongside British Racing Green Electric Mini Cooper SE Level 3. After 21 years in my hands my TDI300 90 was handed on to the next custodian on 15 July 2022.
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27-11-2013 10:12am |
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