How secure is the Evoque and........

(29-10-2014 12:48pm)Pete@LandRover Wrote:  Hi,

Any available software updates are carried out as standard course during visits to your Land Rover approved retailer.

Many thanks,
Pete

Pete...surely if this is a sufficiently significant issue owners should be invited into the Dealer for the relevant software updates. My Evoque has not been near the Dealer in the 6 months since it was new and, all being well, it won't go there until it's first service is due...

There's no way of knowing I feel. Currently there are No outstanding Campaigns on Topix for me, so these don't cover software updates like the security updates you mention I'm guessing, and it's about to be a year since my last service.

And if updates come out after this service, I could go a year without security updates, and will never know if there are any available?

As mine will then be out of warranty I'm sure a dealer will charge even to check if there are any?

I had my car serviced last May and there was no mention of any updates, surely you shouldn't have to pay for a service to get these important updates?

@Pete, if we send you our VIN numbers can you check the update status or can we check in the service menu? i'd be interested to know which version of the software my car is running, after all the time it's spent in Land Rover workshops being fixed.

Hello there!

Hope everyone is keeping well

Just read an article on Daily mail re these issues and note there is a feature on watchdog on Thursday where they will presumably give people some new ideas on how to steal a car!!!! The daily mail article says the Evoque is the easiest and quickest to steal at 10 seconds!!!!!!!

(29-10-2014 08:20pm)THEMACS Wrote:  Hello there!

Hope everyone is keeping well

Just read an article on Daily mail re these issues and note there is a feature on watchdog on Thursday where they will presumably give people some new ideas on how to steal a car!!!! The daily mail article says the Evoque is the easiest and quickest to steal at 10 seconds!!!!!!!

Yep, 10 Seconds!!!!! Frightening!!!!!

Yep and even worse I just tried to call the number given for Land Rover on Watchdog and it doesn't exist according to my mobile..................

(30-10-2014 09:30pm)XFullFatTim Wrote:  Yep and even worse I just tried to call the number given for Land Rover on Watchdog and it doesn't exist according to my mobile..................

It wasn't a special number Tim, it is just their "0370" number for their customer relations team... I'll give it a whirl in a few mins... it was this in case anyone was wondering: 03705000500

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(30-10-2014 09:28pm)THEMACS Wrote:  Yep, 10 Seconds!!!!! Frightening!!!!!

Worth noting their test cars were already unlocked... so it'll only be "10 seconds" if they're prepared to push the window through and clamber in to get access to the inside of the car in the first case... so alarm going off, and potentially lots of associated noise.

Hanging on the phone here... In a queue listening to the muzak. 20 minutes so far...

i'm hanging on now, the number is recognised!

Finally got though.

Advised to contact my dealer who has been fully briefed on the problem.

They will need both keys and will carry out security checks and install any missing software updates. They could not tell me if these missing software updates could/would actually fix the problem!

Will be calling my dealer first thing tomorrow.