An Evoque, Spotted in its Natural Habitat

Well its costing LR sales!

Only this morning as we pulled up at the shops a guy walked over and said the all black Evoque looked fantastic pulling into the car park, looks like a miniture 'Batmobile', is it as good as it looks?. My reply "No, a big waste of money and we call it the Cr@pmobile". The following chat about the Evoques problems, rubbish dealers and lack of LR customer focus I think convinced him there were better options out there.

Seeing as there is now a 16 week and lengthening lead in time for a factory order at the moment, as far as I can see LR are not bothered about customer service one iota, the cars are just driving out of the showrooms as fast as they can make them.

BTW last week a local worthy took delivery of an RRS2 in Chile Red to replace his 3 years old E Class Merc. Today I was parked behind it and was a bit surprised to see it was an SE, a model I thought had had a very short life and not available since March.

(15-10-2014 08:59pm)XFullFatTim Wrote:  Seeing as there is now a 16 week and lengthening lead in time for a factory order at the moment, as far as I can see LR are not bothered about customer service one iota, the cars are just driving out of the showrooms as fast as they can make them.

BTW last week a local worthy took delivery of an RRS2 in Chile Red to replace his 3 years old E Class Merc. Today I was parked behind it and was a bit surprised to see it was an SE, a model I thought had had a very short life and not available since March.

I hope this will come back and bite LR on the @rse big time, history repeating itself, remember British Leyland and their appaling attitude to customers.

RRS2 SE, from what I was told early orders were honoured before they pulled the plug, we missed out by less than two weeks with an order because the useless salesman forgot to tell us.

As luck would have it I have just received a customer satisfaction survey from LR re: my last contact with them on the gearbox issues - will give it my fullest attention after a hearty breakfast tomorrow!!!

(15-10-2014 07:34pm)XFullFatTim Wrote:  You would prefer them not to say anything then?

No that's not what i mean, i'm just saying there's some context missing.

Yes evoques break down, what % of them is not really known.

towed 3 x times
   
   

OK, we now have a gallery for tow aways.

Right, now who has the record, harry at 3 times? should we start a pole?

Have owned 2 Evoques and have covered approx 100,000 miles, never once have they broken down let alone towed away.

(16-10-2014 09:06pm)Stadt Panzer Wrote:  Have owned 2 Evoques and have covered approx 100,000 miles, never once have they broken down let alone towed away.

Congratulations, you have been lucky, some of us have not.

My 2 LRs have been fault free, so it seems it's just a small percentage of cars that have problems.

I must have been lucky, 6 LRs and only one ended up on the back of a truck, my D3. I've had a few niggles but nothing worth writing about, looking forward to No.7.

I have noticed a considerable lack in LRs interest in their customers over the years. I've paid my deposit and registered for email updates, LR have yet to tell me that the Disco Sport is launched. They have already cocked up the builder, some of the prices are wrong, style pack 1 should be £1100 on the builder it's now £1600 which is £175 over the price if ordered individually. It's a world apart from ordering the Evoque.