Alarm behaviour

My car will now have to be booked in for this alarm behaviour. I heard it loud and clear this afternoon at home with no other cars in the vicinity. Drat!

Bugger! Mine has been going off in the night, 2:30am this morning! I didn't think it was my car as it has no flashing lights, but reading this tread and hearing an alarm I went outside and unlocked the car, and yep it was my brand new RRE causing the noise. Just 84 miles on the clock!

I have left it single locked but will also look at turning the sensors off on the menu! I'll watch this thread with interest.

My car had only done 800 miles, Single locking and turning off the sensors did not make any difference to mine dispute what the dealership first said. It is all software related according to LR, the fix is ready to download to my car Monday I hope it works. My car is stopping at the garage for couple of days After monday to make sure the software update fixes the issue. I suggest you get it into a dealer and tell them to call LR technical. If I can help just ask.

(10-03-2013 07:48pm)Offroadstu Wrote:  My car had only done 800 miles, Single locking and turning off the sensors did not make any difference to mine dispute what the dealership first said. It is all software related according to LR, the fix is ready to download to my car Monday I hope it works. My car is stopping at the garage for couple of days After monday to make sure the software update fixes the issue. I suggest you get it into a dealer and tell them to call LR technical. If I can help just ask.

Let us all know what they do, In my experience with LR dealerships very few have a clue what they are on about!

It's... the battery. Tell them Homer Simpson said so. Or Occam, if you need an Englishman? Just employ "Occam's Razor". It's almost never wrong.

LR uk are doing the update not the dealership.

Hi all,

Sorry for the delayed response.

I have today been in contact with our engineering department; this concern has been escalated to the highest level to ensure we get a speedy resolution and is currently still under investigation, as we are aware of the dissatisfaction this is causing with our customers.

I will of course keep you all updated with any information I receive so you’re all kept in the loop. Should you wish to discuss further please don’t hesitate to contact me directly.

Kind regards,
Liam

(10-03-2013 11:05pm)Offroadstu Wrote:  LR uk are doing the update not the dealership.

But doing WHAT update? Charging system? And would love to know the ratio of alarm failures, diesel to non-diesel cars. At the moment, this seems to be nearly a non-issue in the US where we all have petrol engines. I'm thinking, of course, of cranking power requirements, which are much higher on diesel cars.

Dealership confirmed that LR have put the new software on my car today and it seems to have solved the issues. When I asked if it had solved the one at the factory he said "yes so far". Mine is one of two cars at the dealership which they are monitoring for a couple of days before we collect them. I did ask if it was a new software version, not a role back or patch and he said yes a new version. Fingers crossed.

I am a bit confused why Liam has said they are still looking into it! Liam could you clarify?

I have not yet informed the dealer of my alarm problem (80 miles on the clock)! if there is no fix or one the have only just sent to dealer I thought I'd wait and see the replies here.

Any advice? Should I at lease report the problem and see what they say?

Brian