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Loan car during service - Printable Version

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Loan car during service - ant - 19-09-2012 10:55pm

Mine is going in for its first service next week and I've booked a loan car from Stratstones.
In my wildest dreams, it's going to be a FFRR or a new RRS with 3 miles on the clock and a full tank of fuel.
In all likelyhood, it will be an elderly Freelander, last used by an untidy smoker who ran it on fumes until redturned to the dealer, who didn't have time to clean it. (That happened last time).

I will let you know.Crying

Also, I'll let you know how the service goes too. I hope they'll solve the lag issue on acceleration and improve my fuel consumption dramatically...... probably about the same chance as getting a FF or Sport loan car I guess!

ANTLaughing


RE: Loan car during service - Land Rover Techy - 19-09-2012 11:58pm

(19-09-2012 10:55pm)ant Wrote:  Mine is going in for its first service next week and I've booked a loan car from Stratstones.
In my wildest dreams, it's going to be a FFRR or a new RRS with 3 miles on the clock and a full tank of fuel.
In all likelyhood, it will be an elderly Freelander, last used by an untidy smoker who ran it on fumes until redturned to the dealer, who didn't have time to clean it. (That happened last time).

I will let you know.Crying

Also, I'll let you know how the service goes too. I hope they'll solve the lag issue on acceleration and improve my fuel consumption dramatically...... probably about the same chance as getting a FF or Sport loan car I guess!

ANTLaughing
Lag on acceleration, what engine do you have in your Evoque Petrol or Diesel to my knowledge there are no known concerns.

Also in terms of fuel economy there is very little that a Dealership can to do change this, as it all depends on driving style etc, many evoque owners say its below what was expected but you have to remeber the figures provided are averages and are not gospel so slight differentiations will be experienced


RE: Loan car during service - PhilSkill - 20-09-2012 07:49am

Hi Ant

Think you hit it on the nail, An ageing Freelender is what i got when mine was in for warranty work last year, but then I don't get a loaner at all from my other car service, but that's also 35% of the LR price for a service.

Be interested to know how it goes, as mines coming up soon too. Hopefully there are some software updates for the entertainment systems e.g. slow camera etc, and engine control systems but i'm probably dreaming also... Wish it was clearer what was installed and what is available.

The only way to get the mpg into the 40's consistently is drive on flat roads and roll along using idle power only, at least with with the early models it seems... Hardly makes 49.6 mpg an average... more a dream.


RE: Loan car during service - XFullFatTim - 20-09-2012 08:54am

Don't hold your breath for a speed-up for the reversing cam - mine is, if anything even slower after the service!
Any as yours is a quite early Auto you should get a TCM reflash as part of the service - it certainly gets rid of any jerky gear changes, but don't hold out for significant economy improvements, 3-4mpg improvement in my book is not significant as too many things can influence mpg.


RE: Loan car during service - Evo-king - 20-09-2012 10:47am

I've been told I would have the use of a RR, but I've seen the dealers Ford courtesy car around so time will tell, whatever it's only for a day at the most.


RE: Loan car during service - ant - 20-09-2012 10:59am

(19-09-2012 11:58pm)Land Rover Techy Wrote:  Lag on acceleration, what engine do you have in your Evoque Petrol or Diesel to my knowledge there are no known concerns.

Also in terms of fuel economy there is very little that a Dealership can to do change this, as it all depends on driving style etc, many evoque owners say its below what was expected but you have to remeber the figures provided are averages and are not gospel so slight differentiations will be experienced
Thanks for your replies.
Engine is SD4 - autobox.
If there are no known concerns, then why are so many owners complaining about it on here? The owners certainly know about it. For me, the worst is rolling slowly to a roundabout, plenty of time to enter before other car comes round, roll onto roundabout whilst pressing throttle ever deeper towards floor, nothing happens for what seems like an eternity before engine suddenly realises that I want the car to move faster. It's not a case of the gearbox being in the wrong gear, the engine revs just do not respond to the position of the throttle pedal. Most disconcerting and could be dangerous.
I drive my cars very gently - I do not thrash them. The way I drive, I should get pretty good economy. I'm currently struggling to reach 28mpg. I'm seriously thinking of fitting one of those little boxes after this service if there's no improvement.
All in all I'm very pleased with the Evoque so far (and even 28mpg is twice what I got out of the DB9 and the RRS) Rolling Eyes
ANT


RE: Loan car during service - XFullFatTim - 20-09-2012 11:01am

There is no requirement from LR that dealers offer a loaner so I don't expect anything these days. Local dealership who I sometimes use for servicing only offers loaners to you if you have purchased the car from them, otherwise you have to rent their courtesy car for the day. They do offer a free lift into town though if you want to get a bus/ train home.


RE: Loan car during service - WB - 20-09-2012 11:15am

(19-09-2012 11:58pm)Land Rover Techy Wrote:  Lag on acceleration, what engine do you have in your Evoque Petrol or Diesel to my knowledge there are no known concerns.

Also in terms of fuel economy there is very little that a Dealership can to do change this, as it all depends on driving style etc, many evoque owners say its below what was expected but you have to remeber the figures provided are averages and are not gospel so slight differentiations will be experienced

Surely LR acknowledge this issue as the TCM update appears to be the fix for it?

On the subject of loan cars I have to say LPR have been very good at supplying decent loan cars - I've had a Jag XF and a Freelander 2 Sport.


RE: Loan car during service - Bodlyfunctions - 20-09-2012 11:01pm

I had a brand new FL2 Td4 with 200 miles on the clock from Hillendale LR a couple of months ago. My car is going in for its first service in a month or so and have been offered the choice of a loan car or a home collection and delivery.
Continued Great Northern England service from what I think are the best dealers up here. Long live Hillendale!!!


RE: Loan car during service - The Valeter - 20-09-2012 11:05pm

I wouldn't have thaught it will be an elderly loan car as they replace them within the first year or even 6 months.