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+--- Thread: Very Sad New Owner, Friday car? (/Thread-Very-Sad-New-Owner-Friday-car)
Very Sad New Owner, Friday car? - karena - 18-01-2017 01:34am
Christmas gift, a new Evoque 2.0 HSE Dynamic - so happy.
Went in to limp mode yesterday on m25 (and terrified me) and had to be recovered on low loader, 800 miles on clock.
Told needs new engine harness.
Very disappointed.
Is there a 30 day rejection period that I have read about on this forum?
RE: Very Sad New Owner, Friday car? - PhilSkill - 18-01-2017 09:34am
I believe this is the law...
Quote:Assuming the car you’ve bought was purchased after October 2015, if it goes wrong within the first 30 days of ownership, you can simply reject it out of hand for a full refund.
But do a bit of research, to make sure you understand your rights, and get onto the dealer as soon as possible, they will undoubtedly try to talk you out if it.
Also be sure you want to reject, as it means you give up the car immediately.
RE: Very Sad New Owner, Friday car? - XFullFatTim - 18-01-2017 02:46pm
Also IIRC you have to give them 3 attempts to rectify the fault if rejecting it for an electrical or mechanical fault. Do you really need to reject it? If so notify the dealer that supplied it immediately and go to your local trading standards office to get advice on the process for rejection. TBH I don't think what is a fault that has not previously been reported here so not a common problem, is grounds to reject the car. Engine harness is a loom of wires so should not be necessary to completely dismantle the car to fix it.