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+--- Thread: How was your dealer experience? (/Thread-How-was-your-dealer-experience)
RE: How was your dealer experience? - ytshome - 24-09-2011 01:36pm
(23-09-2011 12:44am)Evoqess Wrote:@ ytshome, hehe was I rambling?
Wouldn't short stories be a nice way to make a living! Or even being a prestige vehicle salesperson with an appreciation for the "occasion" of a new car purchase!
I look at people's insides all day which after 20 years is still super interesting!
You most certainly werent rambling. Reminiscing maybe...but that's allowed. Keep up the good work. Yt
RE: How was your dealer experience? - XFullFatTim - 24-09-2011 01:59pm
It is a pity that Range Rover/Land Rover don't offer the facility of collecting their car from a special hand-over facility at the factory like Mercedes and some other high end marques do. Yes it can be a pain for them to have to build and manage a dedicated centre within the factory. Think about the amount of CO2 and fuel that they would save by not sending your car 200miles on the back of a transporter (with associated risk of damage) to a centre holding area, then driving it around there to a parking bay, then loading it again onto a transporter to travel to the other end of the country from Gaydon - I for one would love to be able to collect a car from a delivery centre at the factory, even if I had to pay a little extra, think of the other marketing opportunities the factory could have - LRE centres (like at Solihull), LR Gear shops (everybody is tempted to buy something when they see what is available, even if it is only a smart keyring or a branded T shirt) . The factory based Home of the Legend at Solihull is very popular - imaging attending that and then collecting your shiny new car off the end of the line from a lovely dedicated covered delivery centre with a shop and restaurant! When LR does do this sort of stuff they do it extremely well so why not a factory delivery facility.
By the way - I have used three dealerships in 16 years of buying Land Rovers, one was a combined Volvo/Land Rover/Bentley dealership that was taken over and then closed down, but the other two (Morrison's Land Rover in Stirling - a family run single Land/Range Rover outlet dealer - and Lookers Park Royal) have offered nothing other than highly professional buying and handover experiences