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+--- Thread: Courtesy Car from your dealer (/Thread-Courtesy-Car-from-your-dealer)
RE: Courtesy Car from your dealer - WorldTraveler - 24-10-2011 08:49am
(23-10-2011 08:25pm)ceebee Wrote: I sold my Kuga last month as I was offered a good price, so I have been pushing a 2003 1.2 Punto around the North East of England for the past 5 weeks! Only 2 days left to go..........
Come wednesday the punto will be for sale, I need to get as much as possible for it to fund the Evoque, so I am looking for offers around £32,000 (Ono)!
Is that pence ?
RE: Courtesy Car from your dealer - caroline11000 - 24-10-2011 09:01am
(24-10-2011 08:49am)WorldTraveler Wrote:(23-10-2011 08:25pm)ceebee Wrote: I sold my Kuga last month as I was offered a good price, so I have been pushing a 2003 1.2 Punto around the North East of England for the past 5 weeks! Only 2 days left to go..........
Come wednesday the punto will be for sale, I need to get as much as possible for it to fund the Evoque, so I am looking for offers around £32,000 (Ono)!
Is that pence ?
RE: Courtesy Car from your dealer - XFullFatTim - 24-10-2011 09:02am
We have a for sale section here - if you have purchased a "tide me over banger" that another member might like to take over why not advertise it here?
RE: Courtesy Car from your dealer - cjfp - 24-10-2011 06:14pm
I have asked my dealer for a car and he is 'coming back to me' !
RE: Courtesy Car from your dealer - paulelescoces - 24-10-2011 08:43pm
I will also likely approach my dealer on this if I dont have anything clear by end of November... I am in Switzerland and have some mountain drives planned in the new year... my current car is on foreign plates and has summer tyres so it will not be much use to me.
RE: Courtesy Car from your dealer - mark_n - 24-10-2011 08:56pm
(24-10-2011 06:14pm)cjfp Wrote: I have asked my dealer for a car and he is 'coming back to me' !
Probably working out how many ways there are to arrange the letters "N" and "O"...
RE: Courtesy Car from your dealer - DDX - 24-10-2011 09:36pm
My dealer got back to me saying I can have a courtesy car once my car goes to build. Completely ignoring the fact that my car will be over a month late. Complaint lodged with LR Customer Services, doubt they will do anything about it.
RE: Courtesy Car from your dealer - DJ2Tall - 25-10-2011 01:36am
Farnell Guiseley said they have no cars available as they're all sold... Think I might cancel... KisKars have just what i'm looking for!....
RE: Courtesy Car from your dealer - Urban Splash - 25-10-2011 01:46am
So..... Despite the internal memo from LR head office, very few are actually getting offered loaner cars. Great!
So LR suggest ways to build back customer confidence, and dealers ignore it. Presumably because they will 'loose' too much money.
I just think this is pretty sickening, and a terrible way to treat customers. Nearly everyone is paying full price for the car, yet dealers are still not satisfied, and make sure they protect maximum coin. Great for business, very poor for customers.
RE: Courtesy Car from your dealer - mark_n - 25-10-2011 05:23am
I expect there's friction between dealers and LR at this latest "initiative" where you can imagine all that talk about being proactive and understanding the customers' needs is being met with synchronised raspberries from the collective sales force.
It would be interesting to be a fly on the wall at those conference calls between dealers and LR.