18-12-2016, 06:30pm
Hi all,
Last week I had two wheels changed under warranty for corrosion on my dynamic. Great job.
Anyway as always I request that the car is not washed and returned the way I left it. I like to ensure that it gets no damage whilst in a dealers care (you see the marks in the dirt easily) and I use top quality products on the paintwork and don't want them removed by dealers detergents.
I picked it up on Friday evening and drove straight home. Saturday morning I noticed some scratches over the paintwork, the boot entry lip has two new scratches and it looks as though a dog or coat zip has been up the both sides of the car. It looks a mess and I doubt it will polish out. I called the dealer as soon as I noticed but service had already left. I know that the paint was immaculate prior to dropping it in as I'd used my machine polisher on it just before.
Anyone know where I stand with this? I'm very disappointed.
Forgot to mention they had washed the car for me even when I had already requested it not to be done. Had they done this to cover up?
Either way the paint looks very sad now.
Last week I had two wheels changed under warranty for corrosion on my dynamic. Great job.
Anyway as always I request that the car is not washed and returned the way I left it. I like to ensure that it gets no damage whilst in a dealers care (you see the marks in the dirt easily) and I use top quality products on the paintwork and don't want them removed by dealers detergents.
I picked it up on Friday evening and drove straight home. Saturday morning I noticed some scratches over the paintwork, the boot entry lip has two new scratches and it looks as though a dog or coat zip has been up the both sides of the car. It looks a mess and I doubt it will polish out. I called the dealer as soon as I noticed but service had already left. I know that the paint was immaculate prior to dropping it in as I'd used my machine polisher on it just before.
Anyone know where I stand with this? I'm very disappointed.
Forgot to mention they had washed the car for me even when I had already requested it not to be done. Had they done this to cover up?
Either way the paint looks very sad now.