Yet More Delays

(16-01-2012 06:27pm)Mike Wrote:  Good news today from Landrover customer services
The car has started its build journey

Mike.. please also double check the facts with the dealer. LR customer services aren't known for having the correct information. I hope they are correct though as it won't be long before you get to enjoy it.

Case in point....Last friday (13th Jan) I was on the phone to the dealer as he was explaining that he was watching my car was coming off the transporter. This was 4 days after I visited halewood for the factory tour to see mine being built. My other phone rang and it was LR customer services and they politely informed me with utmost joy that my car had just gone into build and would be at the dealers at the end of the month...........After politely laughing at him, I asked did he actually do any research into the actual facts before ringing me or was he just going off the notes he made 2 months ago when I had a complaint. He said he would go off and check with the dealer.

(16-01-2012 09:53pm)blacktrees1 Wrote:  Mike.. please also double check the facts with the dealer. LR customer services aren't known for having the correct information. I hope they are correct though as it won't be long before you get to enjoy it.

Case in point....Last friday (13th Jan) I was on the phone to the dealer as he was explaining that he was watching my car was coming off the transporter. This was 4 days after I visited halewood for the factory tour to see mine being built. My other phone rang and it was LR customer services and they politely informed me with utmost joy that my car had just gone into build and would be at the dealers at the end of the month...........After politely laughing at him, I asked did he actually do any research into the actual facts before ringing me or was he just going off the notes he made 2 months ago when I had a complaint. He said he would go off and check with the dealer.

It doesn't surprise me that a lot of people don't get the spec they ordered after reading stories like this.

Thanks for that, I don't think I'll ring the dealer just yet,I want to enjoy the moment of joy.

Car has now arrived at the dealer,just waiting for private plate transfer.

(25-01-2012 08:06pm)Mike Wrote:  Car has now arrived at the dealer,just waiting for private plate transfer.

Enjoy it Mike !

(11-01-2012 06:26pm)ED209 Wrote:  Thought you had a date?? if what he said is true ours shouldnt be delayed.

No nuuild date Ed, got a call to go in and finalise the build, then they would let me know the build date in a "few" days ... that was 3 weeks ago ...