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The luxury (premium) car mat con? Don't upgrade mats until you've read this!
IKM
 

Posts: 607
Joined: Oct 2011
Location: Aberdeenshire
Post: #21
RE: Luxury car mats

PhilSkill,

Sounds like the mats with the silver triangle are the ones advertised on ebay (link above) at £144 per set. Now sent my email to my dealer (who happens to be also selling the mats on ebay), complaining about the lack of premium feel (just cheap and nasty) on a £40k+ car.....!!

AND Good luck again with the repair.

Arrived 16 December 2011: Prestige SD4 auto 5dr in OG with Adaptive Dynamics, Adaptive Xenons, Surround Cameras, Auto Dimming Rearview, Grey Oak Wood, Spare Wheel and Powered Tailgate.

Joining 2010 Freelander XS Td4e in Stornoway Grey (we like Grey!)
(This post was last modified: 19-12-2011 06:53pm by IKM.)
19-12-2011 06:26pm
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Urban Splash
 

Posts: 487
Joined: Jan 2011
Location: North East
Post: #22
RE: Luxury car mats

40 grand car and they can only manage scrawny mats....dear god......

Delivered: Evoque 5 door Prestige SD4 Auto 4WD, Orkney Grey, Fixed Panoramic Roof, Ivory Headliner, Vibe Interior, Spare wheel, 20" Chrome Shadow Style 7
19-12-2011 09:10pm
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ytshome
 

Posts: 550
Joined: Aug 2011
Location: Cheshire
Post: #23
RE: Luxury car mats

Could it be that knowingly or not we are paying for the premium deep pile mats and the dealers are supplying the cheaper version. I think LR Customer service should sort this out and make sure that we are supplied with what we have paid for.

Something has just occurred to me. Does LR supply the mats with the prestige or do the dealers purchase these separately? As they would have to do for Dynamic and Pure owners who wanted to upgrade.

Arrived. Prestige SD4 Auto 5DR OG September 11
(This post was last modified: 19-12-2011 10:16pm by ytshome.)
19-12-2011 10:11pm
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IKM
 

Posts: 607
Joined: Oct 2011
Location: Aberdeenshire
Post: #24
RE: Luxury car mats

(19-12-2011 10:11pm)ytshome Wrote:  Could it be that knowingly or not we are paying for the premium deep pile mats and the dealers are supplying the cheaper version. I think LR Customer service should sort this out and make sure that we are supplied with what we have paid for.

Something has just occurred to me. Does LR supply the mats with the prestige or do the dealers purchase these separately? As they would have to do for Dynamic and Pure owners who wanted to upgrade.
New 2012 Evoque catalogue (page 66) that I picked up on the way out of the dealer on Friday illustrates premium mats, and I certainly don't have those (silver triangle in corners). No question about it now, dealers are working a fast one on us.

Arrived 16 December 2011: Prestige SD4 auto 5dr in OG with Adaptive Dynamics, Adaptive Xenons, Surround Cameras, Auto Dimming Rearview, Grey Oak Wood, Spare Wheel and Powered Tailgate.

Joining 2010 Freelander XS Td4e in Stornoway Grey (we like Grey!)
(This post was last modified: 19-12-2011 11:41pm by IKM.)
19-12-2011 10:26pm
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LDT
 

Posts: 519
Joined: Oct 2011
Location: South Wales
Post: #25
RE: Luxury car mats

Yet another thing to look out for when I take delivery - thanks guys!

Prestige SD4 Auto, Ipanema/Ambience, Style 4 Wheels, Pan Roof, Privacy, Dimming Mirror, High Beam Assist, Surround Cameras, Spare Wheel, Mud Flaps.
[Image: 116286.png]
19-12-2011 10:29pm
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ytshome
 

Posts: 550
Joined: Aug 2011
Location: Cheshire
Post: #26
RE: Luxury car mats

(19-12-2011 10:26pm)IKM Wrote:  New 2012 Evoque catalogue (page 86) that I picked up on the way out of the dealer on Friday illustrates premium mats, and I certainly don't have those (silver triangle in corners). No question about it now, dealers are working a fast one on us.

Good egg IKM. I'm not sure yet if this is a deliberate ploy or just dreadful salesmanship. The thing that makes me just that little bit more suspicious is that I actually emailed T&C and asked them if the mats they were selling on eBay were those out of the standard Prestige and they did not answer. My own dealer were emailed a copy of the link to eBay with the mats you describe three weeks ago and they haven't been back since then. You'd think that we were buying heavily discounted cars and the dealers were trying to make up for lost margins but nothing could be further from the truth. I paid full price like everyone else did in the uk ( apart from jiggyjaggy) and they still treated me shoddily and left me without insufficient fuel to even get me home after collection.
Just looked on the ebrochure and page 68 has the mats we all should have but I for one haven't.

Arrived. Prestige SD4 Auto 5DR OG September 11
(This post was last modified: 19-12-2011 11:02pm by ytshome.)
19-12-2011 10:36pm
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Evo-king
 

Posts: 2,102
Joined: Oct 2011
Location: Gloucestershire
Post: #27
RE: The luxury car mat con? Did you get what you paid for?

What about a group letter/e-mail to our JLR representatives on here, Nick @ JLR maybe.

Evoque No3: MY15 Dynamic Lux SD4, Auto, Santorini Black, Pimento Dynamic Plus Sports Seats, Ebony headlining, Pan Roof, Shadow Chrome Alloys.
19-12-2011 11:18pm
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PhilSkill
 

Posts: 3,880
Joined: Jun 2011
Location: Warwickshire
Post: #28
RE: Luxury car mats

(19-12-2011 06:26pm)IKM Wrote:  PhilSkill,

Sounds like the mats with the silver triangle are the ones advertised on ebay (link above) at £144 per set. Now sent my email to my dealer (who happens to be also selling the mats on ebay), complaining about the lack of premium feel (just cheap and nasty) on a £40k+ car.....!!

AND Good luck again with the repair.

Thanks IKM praying all goes well,

I willing to give my Dealers the benefit of the doubt in my case that they were confused which mats were which as with the contrast piping and Aluminium Evoque badge you could see them as the better mats ignoring the pile. We'll see what they say, I'd like to think the dealers will replace the mats while the car is in. Just checked my Order clearly states "Premium Carpet mats" £66.67+vat.

MY12 Fuji Dynamic SD4 Manual, Pano Roof, Electric Tailgate with own Close module
[Image: 124529.png][Image: 1004887.png]
19-12-2011 11:19pm
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ytshome
 

Posts: 550
Joined: Aug 2011
Location: Cheshire
Post: #29
RE: The luxury car mat con? Did you get what you paid for?

(19-12-2011 11:18pm)Evo-king Wrote:  What about a group letter/e-mail to our JLR representatives on here, Nick @ JLR maybe.

Already done it, although it was a personal message telling her of our issues and the fact that t&c know what to call it when when they are selling it for cash but strangely get the wrong ones when they are putting them in customers cars.

Arrived. Prestige SD4 Auto 5DR OG September 11
19-12-2011 11:23pm
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Evo-king
 

Posts: 2,102
Joined: Oct 2011
Location: Gloucestershire
Post: #30
RE: The luxury car mat con? Did you get what you paid for?

(19-12-2011 11:23pm)ytshome Wrote:  Already done it, although it was a personal message telling her of our issues and the fact that t&c know what to call it when when they are selling it for cash but strangely get the wrong ones when they are putting them in customers cars.

Thumbs Up

Evoque No3: MY15 Dynamic Lux SD4, Auto, Santorini Black, Pimento Dynamic Plus Sports Seats, Ebony headlining, Pan Roof, Shadow Chrome Alloys.
19-12-2011 11:29pm
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