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Drive in / Drive Out charge - a distance of maybe 50m!!!
DOUBLEPLUG
 

Posts: 1
Joined: Jan 2013
Location: Aberdeen
Post: #1
Drive in / Drive Out charge - a distance of maybe 50m!!!

Folks,

Never come across this in over thirty years of driving and numerous manufacturers and numerous dealers but I have been quoted a £19 inc vat charge on my first service estimate ( TD4 pure ) for driving the car from the dealer forecourt to the service bay, perhaps 50 meters.

Told this is a LR chargeConfused:

Any thoughts appreciated
25-01-2013 12:14am
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muff
 

Posts: 83
Joined: Dec 2010
Location: Glasgow
Post: #2
Drive in / Drive Out charge - a distance of maybe 50m!!!

Never! Tell then to f@c* off and take your business elsewhere. Then lodge a formal complaint to LR
25-01-2013 12:25am
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PhilSkill
 

Posts: 3,880
Joined: Jun 2011
Location: Warwickshire
Post: #3
RE: Drive in / Drive Out charge - a distance of maybe 50m!!!

P..s Takers, Tell them you'll drive it to the service bay and pick it up there yourself to save the £19, or request a £19 re-charge for the fuel used and wear on your car. There's plenty of Scots on here who will recommend other dealers...
How much are they quoting for a first service?

MY12 Fuji Dynamic SD4 Manual, Pano Roof, Electric Tailgate with own Close module
[Image: 124529.png][Image: 1004887.png]
(This post was last modified: 25-01-2013 12:32am by PhilSkill.)
25-01-2013 12:30am
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WB
WB

Posts: 1,769
Joined: May 2011
Location: London
Post: #4
RE: Drive in / Drive Out charge - a distance of maybe 50m!!!

Name and shame - dealers that behave like that deserve to lose their franchise.
25-01-2013 02:44am
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eddkawasaki
 

Posts: 159
Joined: Apr 2012
Location: Lancashire
Post: #5
RE: Drive in / Drive Out charge - a distance of maybe 50m!!!

Is this anything to do with the new owners of the dealership? Assuming we have the same dealer.

SD4 Dynamic Lux, 5 Door, Firenze Red, Ebony Interior, Black headlining, Black Contrast Panoramic Roof, Aeroflip Spoiler, Privacy glass, Heated steering wheel, Adaptive Xenons, TPMS & Spare wheel
Order Date: 14th May 2012
Build date: approx 5th Oct 2012
Delivery Date: Should be 22nd Oct
Actual delivery: 31st Oct

[Image: 151436.png]
25-01-2013 09:06am
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RacingSnake
 

Posts: 1,267
Joined: Sep 2011
Location: Reading
Post: #6
RE: Drive in / Drive Out charge - a distance of maybe 50m!!!

^^^ Indeed, I heard the dealers had just changed hands in Aberdeen... so maybe they're just "getting up to speed".
A quick F**k off, should help that speed up a bit quicker Very Happy

Ordered: Fuji Dynamic Lux Coupe / style 7 wheels / Privacy glass / adaptive xenons / something else which I've forgotton.
Should be end of April (was March, then April, then end of May/June).
Collected, Friday 13th Shocked April 2012
25-01-2013 11:47am
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eddkawasaki
 

Posts: 159
Joined: Apr 2012
Location: Lancashire
Post: #7
RE: Drive in / Drive Out charge - a distance of maybe 50m!!!

I hope the service at T&C does not go downhill with the new owners. I was not really impressed with the guy we dealt with at the Vauxhall branch of the new owners when we were looking for a replacement for the wife's Astra. I took their service plan with my evoque so am stuck with them. If they try this crap with me they will find their courtesy car a £19 taxi ride away.

After my land rover experience day the other day I've decided my next one will be an automatic whether it comes from T&C remains to be seen. Almost certainly not if this kind of random charging continues.

SD4 Dynamic Lux, 5 Door, Firenze Red, Ebony Interior, Black headlining, Black Contrast Panoramic Roof, Aeroflip Spoiler, Privacy glass, Heated steering wheel, Adaptive Xenons, TPMS & Spare wheel
Order Date: 14th May 2012
Build date: approx 5th Oct 2012
Delivery Date: Should be 22nd Oct
Actual delivery: 31st Oct

[Image: 151436.png]
25-01-2013 03:59pm
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cjfp
 

Posts: 2,917
Joined: Nov 2010
Location: Hampshire
Post: #8
RE: Drive in / Drive Out charge - a distance of maybe 50m!!!

That's almost as bad as the £5 charge to fill the washer bottle !

Pure 3dr SD4 Tech Man ; Firenze Red ; 19" Style 3 ; Pano ; Ebony / Ivory Int ; Auto dim rear view ; 2 seats ; Park Aid - Rear cam ; Ext. folding mirrors ; Adap Xenon ; Fogs ; Mud Flaps ; Side Steps - Rec'd 28/12/11 - Sadly going 6/6/14 - Gone, now running BMW X6
25-01-2013 06:10pm
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ChuckieB
 

Posts: 601
Joined: Sep 2011
Location: Herts
Post: #9
RE: Drive in / Drive Out charge - a distance of maybe 50m!!!

Bought a couple of new wiper blades the other day. £40.46 in total. A bit more than the Bosch ones from halfords but a more immediate fit. So I thought I'd give the dealer the benefit of the sale to try them out. They offered to fit them FOC!

Hardly a difficult task on the rr as I already new how to do it. But at least they offered. I was pleasantly surprised.

Still had to confirm to the service manager that he was doing it right and then I ended up fitting the passenger side anyway.Laughing

When it goes in for it's service in the next couple of weeks it'll be going in with a full washer bottle!

---------------------------------
Firenze SD4 Prestige Man Eb/Iv AD Keyless Powered Tailgate Roof Rails
Delivered 17/2/2012!

Other '05 Cliosport 182 FF
(This post was last modified: 25-01-2013 07:50pm by ChuckieB.)
25-01-2013 07:48pm
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IKM
 

Posts: 607
Joined: Oct 2011
Location: Aberdeenshire
Post: #10
RE: Drive in / Drive Out charge - a distance of maybe 50m!!!

I think I know the dealer in question. Just as service was improving at T&C, this new bunch take over, and so far a BIG disappointment!

Arrived 16 December 2011: Prestige SD4 auto 5dr in OG with Adaptive Dynamics, Adaptive Xenons, Surround Cameras, Auto Dimming Rearview, Grey Oak Wood, Spare Wheel and Powered Tailgate.

Joining 2010 Freelander XS Td4e in Stornoway Grey (we like Grey!)
(This post was last modified: 25-01-2013 09:00pm by IKM.)
25-01-2013 08:59pm
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