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Customer research invite

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Customer research invite
Frp1
 

Posts: 64
Joined: Oct 2011
Location: Sheffield
Post: #1
Customer research invite

Hi all,

Is anyone going to the event this coming weekend?

Ben
16-01-2012 12:12am
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PhilSkill
 

Posts: 3,880
Joined: Jun 2011
Location: Warwickshire
Post: #2
RE: Customer research invite

? event... ?
MY12 Fuji Dynamic SD4 Manual, Pano Roof, Electric Tailgate with own Close module
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16-01-2012 12:15am
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Frp1
 

Posts: 64
Joined: Oct 2011
Location: Sheffield
Post: #3
RE: Customer research invite

Yes i got this email just over a week ago:


As a valued customer and early Range Rover Evoque owner we invite you and your partner/guest to take part in an exciting research event following the new car buyer’s survey you recently completed.

The format of the event includes a 90-minute filmed interview alongside your own Evoque to establish what you like and what could be improved. As a thank you for your participation, we would like to include a meal for two and a Spa treatment before or after your interview. We will also reimburse you for travel and provide an optional car valet service on the day.

Dates and locations

The research and spa days are taking place in two locations on two separate dates:

Location 1 – Saturday 21st January: Champneys, Tring, Hertfordshire
http://champneys.com/Tring

Location 2 – Sunday 22nd January: The Mere Resort, Knutsford, Cheshire
http://www.themereresort.co.uk


So just thought i would ask if anyone else got one?

ben
16-01-2012 12:29am
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ED209
 

Posts: 1,128
Joined: Aug 2011
Location: durham
Post: #4
RE: Customer research invite

They need to research the dealers customers service befroe they start researching the cars.
16-01-2012 07:57am
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IKM
 

Posts: 607
Joined: Oct 2011
Location: Aberdeenshire
Post: #5
RE: Customer research invite

I haven't even received the initial customer survey yet.
Arrived 16 December 2011: Prestige SD4 auto 5dr in OG with Adaptive Dynamics, Adaptive Xenons, Surround Cameras, Auto Dimming Rearview, Grey Oak Wood, Spare Wheel and Powered Tailgate.

Joining 2010 Freelander XS Td4e in Stornoway Grey (we like Grey!)
16-01-2012 10:02am
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caroline11000
 

Posts: 521
Joined: Jun 2011
Location: kent uk
Post: #6
RE: Customer research invite

I haven't had the customer survey yet either. They wouldn't want to interview me and my car!
Pure 5dr SD4 Auto
Fuji, Ebony, Tech Pack, Pan Roof, Privacy Glass, Front Fogs, Park Assist, Rear Camera, Power-Fold Mirrors, Xenons & Spare Wheel
Got car 9th Dec 11
REJECTED car 9th Jan 12 - paint runs down doors & seals one side, obvious bad re-spray before delivery! Big Cry
New car arrived 31st March 12 Very Happy
16-01-2012 10:26am
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WB
WB

Posts: 1,769
Joined: May 2011
Location: London
Post: #7
RE: Customer research invite

(16-01-2012 12:12am)Frp1 Wrote:  Hi all,

Is anyone going to the event this coming weekend?

Ben

Ben, when was your car delivered out of interest? Mine was early November and I got the survey letter mid December.

Thanks
16-01-2012 10:26am
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mark_n
 

Posts: 1,720
Joined: Jul 2011
Location: London
Post: #8
RE: Customer research invite

I haven't received an invitation, can't understand why... or perhaps I can...
Mark

Evoque was great, now in an RRS SVR
16-01-2012 10:32am
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XFullFatTim
Bat wielding forum enforcer

Posts: 9,295
Joined: Oct 2010
Location: Somewhere between here and there.
Post: #9
RE: Customer research invite

Whenever I have had an invite to any LR/RR event they have always been a good day out so if you can make it I would suggest you RSVP and accept. So you have to answer some questions about your car and the purchase experience, but the reward can be very nice too. I've never had an invite to anything like a market research day though despite now being on my 9th LR product
A Pangea Green New Defender 110 First Edition is now sitting on my drive alongside British Racing Green Electric Mini Cooper SE Level 3. After 21 years in my hands my TDI300 90 was handed on to the next custodian on 15 July 2022.
16-01-2012 04:55pm
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ceebee
 

Posts: 295
Joined: Oct 2011
Location: Newcastle
Post: #10
Customer research invite

I got the invite, but unfortunately I have other plans so can't make it.

Sounds like a good day out!
Waiting for: - 2015 SD4 Dynamic, LUX pack, Auto, 5 door. Mauritius Blue. Santorini Roof........spare wheel.
16-01-2012 08:30pm
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