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Very Sad New Owner, Friday car?
karena
 

Posts: 1
Joined: Jan 2017
Location: Oxford
Post: #1
Very Sad New Owner, Friday car?

Crying

Christmas gift, a new Evoque 2.0 HSE Dynamic - so happy.
Went in to limp mode yesterday on m25 (and terrified me) and had to be recovered on low loader, 800 miles on clock.
Told needs new engine harness.
Very disappointed.
Is there a 30 day rejection period that I have read about on this forum?
18-01-2017 01:34am
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PhilSkill
 

Posts: 3,867
Joined: Jun 2011
Location: Warwickshire
Post: #2
RE: Very Sad New Owner, Friday car?

I believe this is the law...

Quote:Assuming the car you’ve bought was purchased after October 2015, if it goes wrong within the first 30 days of ownership, you can simply reject it out of hand for a full refund.

But do a bit of research, to make sure you understand your rights, and get onto the dealer as soon as possible, they will undoubtedly try to talk you out if it.

Also be sure you want to reject, as it means you give up the car immediately.

MY12 Fuji Dynamic SD4 Manual, Pano Roof, Electric Tailgate with own Close module
[Image: 124529.png][Image: 376323.png]
18-01-2017 09:34am
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XFullFatTim
Bat wielding forum enforcer

Posts: 9,264
Joined: Oct 2010
Location: Somewhere between here and there.
Post: #3
RE: Very Sad New Owner, Friday car?

Also IIRC you have to give them 3 attempts to rectify the fault if rejecting it for an electrical or mechanical fault. Do you really need to reject it? If so notify the dealer that supplied it immediately and go to your local trading standards office to get advice on the process for rejection. TBH I don't think what is a fault that has not previously been reported here so not a common problem, is grounds to reject the car. Engine harness is a loom of wires so should not be necessary to completely dismantle the car to fix it.

Mini Countryman has gone as of 12 June 2020 and there is now a New Defender 110 First Edition sitting on my drive alongside my 1996 Defender 90 TDi300
(This post was last modified: 18-01-2017 02:54pm by XFullFatTim.)
18-01-2017 02:46pm
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