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Tailgate opening problems
Carj02
 

Posts: 4
Joined: May 2015
Location: Essex
Post: #1
Tailgate opening problems

My Evoque is 5 years old and I'm having problems with the tailgate opening. When I open it with the fob it opens fine the first time but if I try to open it shortly afterwards it clicks and unlocks but the tailgate doesn't lift up.
If I wait hours or the next day it opens and the tailgate lifts up but if I try a second time it just clicks open.
I am wondering if there is a problem with the arms or perhaps a sensor.
Has anyone else had this problem?
(This post was last modified: 07-08-2019 09:21am by Carj02.)
07-08-2019 09:19am
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Doody
 

Posts: 101
Joined: Jun 2014
Location: Boston & New York City
Post: #2
RE: Tailgate opening problems

sounds like a sensor/computer glitch - it has to reset itself with time. but i've never heard of this issue.

g/l
doody

2012 Prestige Premium
07-08-2019 01:27pm
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PhilSkill
 

Posts: 3,860
Joined: Jun 2011
Location: Warwickshire
Post: #3
RE: Tailgate opening problems

The only thing you can try is resetting the height, which means opening it to the height you desire, then holding the Button that drops the tailgate for 15seconds.

If this does not work, I imagine that one of the struts sensors has failed so it cannot tell the position anymore and only after a long power-down does it reset, so it may need new struts. But might be best to get someone to look at it.

MY12 Fuji Dynamic SD4 Manual, Pano Roof, Electric Tailgate with own Close module
[Image: 124529.png][Image: 376323.png]
07-08-2019 02:02pm
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Carj02
 

Posts: 4
Joined: May 2015
Location: Essex
Post: #4
RE: Tailgate opening problems

(07-08-2019 01:27pm)Doody Wrote:  sounds like a sensor/computer glitch - it has to reset itself with time. but i've never heard of this issue.

g/l
doody

Ok, thank you.

(07-08-2019 02:02pm)PhilSkill Wrote:  The only thing you can try is resetting the height, which means opening it to the height you desire, then holding the Button that drops the tailgate for 15seconds.

If this does not work, I imagine that one of the struts sensors has failed so it cannot tell the position anymore and only after a long power-down does it reset, so it may need new struts. But might be best to get someone to look at it.

Thank you, I'll try this.
(This post was last modified: 07-08-2019 04:25pm by Carj02.)
07-08-2019 04:25pm
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Carj02
 

Posts: 4
Joined: May 2015
Location: Essex
Post: #5
RE: Tailgate opening problems

(07-08-2019 04:25pm)Carj02 Wrote:  Ok, thank you.


Thank you, I'll try this.

I've tried this and it worked!!! Thank you.
07-08-2019 07:37pm
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