Bluetooth problem anyone else?

On friday I was driving along quite happily on the motorway took a call on my phone and was really pleased with the quality of the Bluetooth system, I had been on the call for approx 10minutes when the car system Bluetooth screeched really loud and then I had the echo of my own voice throughout the car and then no sound from my caller.

I tried to re connect the call, the system operated fine and as normal but I had no sound, it turns out my caller and people I tried to call could hear me crystal clear but at my end it was silent. ( my good lady thought I was trying to ignore her calls! Never)

I stopped the car at the next step services and tried to delete the pairing and then re pair hoping that this maybe a phone issue and that re pairing would clear the fault, but still the same, as I had more time to drive I decided to give up and would have a look when I got home.

I stopped for fuel approx 1 hr later and had to wait in a queue for about 5-10 minutes, you guessed it when I came out got back in the car and it seemed to reset itself. I guess the cars system cleared the fault, I am hoping that this is a one off, will keep you posted.

Has anyone else had a similar issue, the screech really was quite loud and would have alarmed any passengers.

Fingers crossed it was just a spike and one off. Still love the car though, just a little gremlin escaped from the system

mine been fine...so far....I find that if there is an electronic gremlin in the RR range, a turn off and re-boot does often clear it...hopefully it contuines fine for you.

(20-02-2012 02:20pm)Westy Wrote:  On friday I was driving along quite happily on the motorway took a call on my phone and was really pleased with the quality of the Bluetooth system, I had been on the call for approx 10minutes when the car system Bluetooth screeched really loud and then I had the echo of my own voice throughout the car and then no sound from my caller.

I tried to re connect the call, the system operated fine and as normal but I had no sound, it turns out my caller and people I tried to call could hear me crystal clear but at my end it was silent. ( my good lady thought I was trying to ignore her calls! Never)

I stopped the car at the next step services and tried to delete the pairing and then re pair hoping that this maybe a phone issue and that re pairing would clear the fault, but still the same, as I had more time to drive I decided to give up and would have a look when I got home.

I stopped for fuel approx 1 hr later and had to wait in a queue for about 5-10 minutes, you guessed it when I came out got back in the car and it seemed to reset itself. I guess the cars system cleared the fault, I am hoping that this is a one off, will keep you posted.

Has anyone else had a similar issue, the screech really was quite loud and would have alarmed any passengers.

Fingers crossed it was just a spike and one off. Still love the car though, just a little gremlin escaped from the system

hi Westy... been searching the forums looking for someone else with the same problem. I picked up my evoque in Jan and have had this problem since then. It's been back with the dealer over 5 times to resolve the problem even replacing the whole touch screen unit which controls the speakers, bluetooth connectivity etc... but the problem is still there. Have you resolved the problem yet? it's driving my mad... any feedback on this would be appreciated.

(20-02-2012 02:20pm)Westy Wrote:  On friday I was driving along quite happily on the motorway took a call on my phone and was really pleased with the quality of the Bluetooth system, I had been on the call for approx 10minutes when the car system Bluetooth screeched really loud and then I had the echo of my own voice throughout the car and then no sound from my caller.

I tried to re connect the call, the system operated fine and as normal but I had no sound, it turns out my caller and people I tried to call could hear me crystal clear but at my end it was silent. ( my good lady thought I was trying to ignore her calls! Never)

I stopped the car at the next step services and tried to delete the pairing and then re pair hoping that this maybe a phone issue and that re pairing would clear the fault, but still the same, as I had more time to drive I decided to give up and would have a look when I got home.


I stopped for fuel approx 1 hr later and had to wait in a queue for about 5-10 minutes, you guessed it when I came out got back in the car and it seemed to reset itself. I guess the cars system cleared the fault, I am hoping that this is a one off, will keep you posted.

Has anyone else had a similar issue, the screech really was quite loud and would have alarmed any passengers.

Fingers crossed it was just a spike and one off. Still love the car though, just a little gremlin escaped from the system

Hi Westy

I am downunder in Brisbane, Australia and the identical thing happened to me. I have had the car for nearly 2 1/2 months and last week was the first time it happened to me.

Like yourself, I was on a call, heard the screech and then nothing. I pulled over and repeated the infamous Land Rover re set solution and all I could hear was my own voice (not a nice sound). The peroson on the other end could hear me crystal clear. I gave up after fiddling for about 15 minutres, went into the shops for about 45 minutes, came out and tried again. Viola it worked perfectly. It happened again later in the day and since then not again.

Hopefully there is a more logical solution than having to sit around waiting for the system to reset itself

It sounds like something is overloading after a while, because you all been on the phone for awhile it seems.
This could be hardware, like a component overheating, but could be software to with some sort of buffer overrun. Only way to find out is do a system reset that also resets all the Bluetooth software, after it happens.

Good afternoon

I am pleased to say that i think my problem has been resolved, my car was booked in for some warranty paintwork (covered in another thread related to delivery and not fault of the manufacturer)

I mentioned it to the service manager at my supplying dealer who said they would take a look at it when the car came back for the little scratch repair.

I understand that they reloaded the blue tooth software and I am pleased to say it has not done it again, I was suspicious at first that nothing had been done but I noticed that some of the original default settings were back on the car afterwards which would suggest that some software was re flashed, this was carried out with no drama and fingers crossed the problem has now gone.

Maybe you can ask the same question I don't think it is a big job, but I think it will need to be carried out at a landrover dealer facility.

Hope you get the problem fixed as when it happened it was really noisy and irritating.

Has been approx a month now and all seems ok