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+---- Thread: Online quality control survey (/Thread-Online-quality-control-survey)
Online quality control survey - ChuckieB - 08-05-2012 10:28pm
I haven't seen a thread detailing whether anyone has been invited to complete the online quality control survey? This is if different to the post purchase customer satisfaction survey
"Thank you for the recent purchase of your Range Rover Evoque.
Land Rover is passionate about providing extraordinary vehicles that are the finest expression of luxury, technology and capability. Land Rover is also committed to producing vehicles which meet the very highest standards of quality & customer satisfaction.
To ensure that our engineers deliver on this and meet the expectations of Land Rover owners, we invite you to participate in our online quality survey regarding your Range Rover Evoque. Your feedback will be received by our engineers directly. ......
Thank you for taking the time to participate in the Range Rover Evoque online quality survey. We appreciate your feedback. "
Got this through over the weekend and have now taken the time to send something back. i was quite pleased to have the chance to be able to give feedback on things close to my heart including things like faults, fuel consumption, trim fit, storage space (!) resilience of interior trim (damage to centre console finishers comes to mind ), amongst many things. Totally focussed on qualty and design. I was genuinely surprised at the level of detail it went into. Perhaps they are really trying to listen?
Anyone else had the invite?
RE: Online quality control survey - caroline11000 - 09-05-2012 08:30am
Yep I did.
RE: Online quality control survey - olde - 10-05-2012 12:58am
You could download the online petition for inspiration, it lists the main improvement and fix requests from everyone on the forum. Also, you could include the entire document in your reply to Land Rover if you wish.
What specifically did you find wrong with the trim fit?
RE: Online quality control survey - benzina - 10-05-2012 02:21am
Good subject, and it would be interesting to see the survey if you can get it on here.
P.S. Attention moderaters...This thread should be best in the ''general discussion'' as it's not a poll.