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+--- Thread: How long to wait for repair? (/Thread-How-long-to-wait-for-repair)
How long to wait for repair? - dandavis1 - 12-02-2012 03:00am
I took my Evoque back to the dealer and they admitted there were a number of rattles, so they booked it in to be repaired. However, with every mile I drive and the rattles slowly driving me nuts, I'm beginning to get increasingly annoyed at the amount of time I'm having to wait.
I visited on 2 Feb and was told to bring the car back on 28 Feb to be repaired. Does that timeframe seem acceptable/normal?
How long to wait for repair? - ceebee - 12-02-2012 08:54am
Not sure if it's normal to wait so long for LR but it seems excessive to me? I would expect problems to be initially checked by the service dept within maybe a week, with a further wait afterwards if specific parts needed to be ordered!
RE: How long to wait for repair? - WB - 12-02-2012 11:09am
Try another dealer or a call to LR CS would probably be my suggested next steps...
RE: How long to wait for repair? - CSJ - 12-02-2012 11:17am
Mine was in at the dealer within 4 days, I would have had to wait 3 weeks if I had needed a courtesy car though!
RE: How long to wait for repair? - dandavis1 - 12-02-2012 09:44pm
(12-02-2012 11:17am)CSJ Wrote: Mine was in at the dealer within 4 days, I would have had to wait 3 weeks if I had needed a courtesy car though!
Ok, maybe that's the issue. I said I needed a courtesy car.
I simply can't bare the rattles so, to push the point, could I suggest I rent a car and they refund the cost?