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December dealer allocations. - Printable Version

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RE: December dealer allocations. - ED209 - 29-12-2011 03:05pm

26hrs after emailing dealer - nothing heard.


RE: December dealer allocations. - THEMACS - 29-12-2011 03:46pm

Three Months!! You mean Two Very Happy

ED, sounds like your dealer doesn't understand the concept of Customer Care!! Maybe you need to explain the simple equation.... Unhappy Customer = No Sales = NO WAGES!!!!!!


RE: December dealer allocations. - Evo-king - 29-12-2011 07:33pm

(29-12-2011 03:05pm)ED209 Wrote:  26hrs after emailing dealer - nothing heard.

Pay him a visit. Shock treatment.


RE: December dealer allocations. - Daglass - 29-12-2011 08:35pm

(28-12-2011 10:15pm)Daglass Wrote:  Phoned my dealer today and was told he'd call me back.
9.15pm now and I'm still waiting....

And still nothing....


RE: December dealer allocations. - ED209 - 29-12-2011 09:11pm

(29-12-2011 07:33pm)Evo-king Wrote:  Pay him a visit. Shock treatment.

I have deleted my original reply as i have just checked my mail and found a reply

SO there is some news after all!!! progress at last woo hoo!

The news is the dealer has had the order call, the order has been placed and i should have a delivery date next week when the factory gets back to work. (this little detail concerns me slightly as i have read that the factory was working overtime over christmas playing catch up, or maybe its just my own paranoia)


RE: December dealer allocations. - caroline11000 - 29-12-2011 09:23pm

OMG how frustrating! Hope you get some answers soon!


RE: December dealer allocations. - pureevoque - 29-12-2011 09:24pm

Or maybe shop floor working and office staff not ?


December dealer allocations. - ceebee - 29-12-2011 09:27pm

Fingers crossed ED!


RE: December dealer allocations. - Daglass - 31-12-2011 01:48pm

(28-12-2011 10:15pm)Daglass Wrote:  Phoned my dealer today and was told he'd call me back.
9.15pm now and I'm still waiting....

3days later....still nothing.
Bloody awful customer relations