14-10-2011, 02:58pm
Just out of interest, how do the salesmen at dealerships get to know about the functinoality of new cars?
Are they sent on experience days to get to know everything about the car or do they have to just study up on the specs?
I just know that the answers I was provided with for 1 or 2 questions while on a test drive turned out to be incorrect when I looked at the owners manual posted the other day.
I'm not critical of the salesman since there is lots of functionality to this car. It just made me wonder about how much information they may need to study up on to deal with the random questions customers may throw at them.
Are they sent on experience days to get to know everything about the car or do they have to just study up on the specs?
I just know that the answers I was provided with for 1 or 2 questions while on a test drive turned out to be incorrect when I looked at the owners manual posted the other day.
I'm not critical of the salesman since there is lots of functionality to this car. It just made me wonder about how much information they may need to study up on to deal with the random questions customers may throw at them.