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From build to delivery
musher
 

Posts: 117
Joined: Jul 2011
Location: Hants
Post: #1
From build to delivery

Was expecting my car to have been built on the 20 Jan 12 and still waiting for dealer to confirm that this has actually happened.
My first question: is there anyway I can find out if my car has been built myself as the dealer doesn't appear to be very forthcoming with any info and secondly if it has been built how long on average does it take from build to delivery to the dealer?

MY 14 Fuji 5 Door Dynamic SD4 9 Speed Auto Box with pano roof, auto boot, Auto dimming rear view mirror, Privacy glass, Mud Flaps, Bonnet/Boot black Lettering and 5 year service plan thrown in for good measure
23-01-2012 11:33pm
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The Valeter
 

Posts: 1,494
Joined: Oct 2011
Location: Medway, Kent
Post: #2
RE: From build to delivery

(23-01-2012 11:33pm)musher Wrote:  Was expecting my car to have been built on the 20 Jan 12 and still waiting for dealer to confirm that this has actually happened.
My first question: is there anyway I can find out if my car has been built myself as the dealer doesn't appear to be very forthcoming with any info and secondly if it has been built how long on average does it take from build to delivery to the dealer?

Keep on at them, it is part of their customer service - remind them that LR may send a questionaire re the Dealer service!

Came Home On 02/03/13 Pure Tech In Barolo Black/Cirrus Trim with Bespoke Firenze Ascents + Numerous Factory Options!!
Also :-

Rover 25GSi - 2005 Everyday Car.
MG ZR-Express Van - 2005 Special Factory Order (Literally a one off).
MG Montego 2.0i - 1990 Shows/Sunny Days.
MG Metro 1300 - 1983 Being Restored!
24-01-2012 12:22am
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caroline11000
 

Posts: 521
Joined: Jun 2011
Location: kent uk
Post: #3
RE: From build to delivery

I'd get back on to your dealer again and get them to find out if the car has been built! Could try LR customer services if you are not happy with lack of info from your dealer.
Mine took 2 weeks from start of build to my collection of the car!

Pure 5dr SD4 Auto
Fuji, Ebony, Tech Pack, Pan Roof, Privacy Glass, Front Fogs, Park Assist, Rear Camera, Power-Fold Mirrors, Xenons & Spare Wheel
Got car 9th Dec 11
REJECTED car 9th Jan 12 - paint runs down doors & seals one side, obvious bad re-spray before delivery! Big Cry
New car arrived 31st March 12 Very Happy
24-01-2012 11:16am
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CRC@LandRover
 

Posts: 304
Joined: Aug 2011
Location: Coventry
Post: #4
RE: From build to delivery

Hi musher,

I'm Nick from the Land Rover Customer Relations. I'm sorry to hear that you haven't been kept up to date regarding your build schedule.

If you would like me to look into this further I'm happy to do so. Please send me a PM with your full name, e-mail address, ordering dealership and sales contact and I will review for further information.

Kind Regards,
Nick

Please note although Land Rover will try to assist you with your issue, we are unable to provide any technical advice. This account is available between 0900 and 17:00 hours Monday – Friday. Outside of this time if you require assistance, please drop us a Private Message and we'll get back to you.
24-01-2012 12:34pm
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LDT
 

Posts: 519
Joined: Oct 2011
Location: South Wales
Post: #5
RE: From build to delivery

Shocked. Thumbs Up

Prestige SD4 Auto, Ipanema/Ambience, Style 4 Wheels, Pan Roof, Privacy, Dimming Mirror, High Beam Assist, Surround Cameras, Spare Wheel, Mud Flaps.
[Image: 116286.png]
24-01-2012 12:56pm
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