December dealer allocations.

26hrs after emailing dealer - nothing heard.

Three Months!! You mean Two

ED, sounds like your dealer doesn't understand the concept of Customer Care!! Maybe you need to explain the simple equation.... Unhappy Customer = No Sales = NO WAGES!!!!!!

(29-12-2011 03:05pm)ED209 Wrote:  26hrs after emailing dealer - nothing heard.

Pay him a visit. Shock treatment.

(28-12-2011 10:15pm)Daglass Wrote:  Phoned my dealer today and was told he'd call me back.
9.15pm now and I'm still waiting....

And still nothing....

(29-12-2011 07:33pm)Evo-king Wrote:  Pay him a visit. Shock treatment.

I have deleted my original reply as i have just checked my mail and found a reply

SO there is some news after all!!! progress at last woo hoo!

The news is the dealer has had the order call, the order has been placed and i should have a delivery date next week when the factory gets back to work. (this little detail concerns me slightly as i have read that the factory was working overtime over christmas playing catch up, or maybe its just my own paranoia)

OMG how frustrating! Hope you get some answers soon!

Or maybe shop floor working and office staff not ?

Fingers crossed ED!

(28-12-2011 10:15pm)Daglass Wrote:  Phoned my dealer today and was told he'd call me back.
9.15pm now and I'm still waiting....

3days later....still nothing.
Bloody awful customer relations