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+--- Thread: 2 replacement gearboxes on Evoque in first year (/Thread-2-replacement-gearboxes-on-Evoque-in-first-year)
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2 replacement gearboxes on Evoque in first year - HannahB - 12-03-2015 08:19pm
Hi Everyone,
I'm sure there are loads of threads about gearbox problems but not sure I know how to search for them or where to start! Just wanted to hear from anyone with serious faults with their new cars and what the conclusion was.
The very short story on mine is that I've had my Evoque almost a year and already had 2 replacement gearboxs and some minor faults with my SatNav. Have now rejected the car and Land Rover financial services are investing. I want a full refund of my deposit and monthly payments but they are suggesting replacement vehicle of the same age & mileage which I'm not happy with.
Mine is 14 plate with 21,000 miles on the clock.
Advice and thoughts are welcome!!
RE: 2 replacement gearboxes on Evoque in first year - Cedric - 13-03-2015 09:44am
I think you are probably just unlucky with yours. There have been gear box issues with cars, but from what I have seen, only minor ones. Having said that, mine is from 2012 and I still have the old 6 gear one.
RE: 2 replacement gearboxes on Evoque in first year - RacingSnake - 13-03-2015 09:49am
Sounds like you had a 'friday' car
2 gearboxes in 1 year! thats shocking!
Did you put those 21000 on it? in which case, yes whilst it's frustrating, you've had it a year and done a serious amount of miles in it.
I've rejected a car in the past, but I had issues from day 1, and it spent the first 2 out of 3 months in the dealers - I accepted a replacement new car at that timescale, I probably could have argued for a refund, but gut feel tells me you're a bit past the full refund stage.
I note you mention it's with LRFS, so it's on finance? which basically means you don't own the car, so it's up to them what happens - you'll need to have the conversation direct with LRFS and they'll need to argue the end result with the dealer on your behalf.
Failing that, I'd only advise you seek proper legal advice and get a solicitor.
Also worth reading your small print in your finance agreement as there is probably a cancellation penalty clause which means it might end up actually costing you money to reject the car
RE: 2 replacement gearboxes on Evoque in first year - HannahB - 13-03-2015 04:53pm
Well I did say that to my dealer but he said they don't work Friday's which we both laughed out loud at!!
Yep I put the 21,000 miles on it, my agreement covers me for 25,000 a year.
Yes on finance so as you say it's not actually my car, I've had legal advice and a long letter has been sent to all parties. Land Rover Financial Services are now investigating and we will see what the outcome is!
RE: 2 replacement gearboxes on Evoque in first year - Koidream - 13-03-2015 06:38pm
(13-03-2015 04:53pm)HannahB Wrote: Well I did say that to my dealer but he said they don't work Friday's which we both laughed out loud at!!That is the most shocking news for me, because mine was going to be produced March 6th, and that was last friday...
Maybe that's why I still didn't hear a thing of my dealer.
RE: 2 replacement gearboxes on Evoque in first year - HannahB - 13-03-2015 06:43pm
Hahaha!! Maybe he just said that to shut me up, who knows but it was pretty funny!
RE: 2 replacement gearboxes on Evoque in first year - Tony - 13-03-2015 07:03pm
[quote='HannahB' pid='104837' dateline='1426262014']
Well I did say that to my dealer but he said they don't work Friday's which we both laughed out loud at!!
Your dealer either does not know or is telling porkies, the paperwork for mine states it was built on a Friday - the last day before they changed over to the MY15 spec,
RE: 2 replacement gearboxes on Evoque in first year - RacingSnake - 13-03-2015 07:17pm
(13-03-2015 07:03pm)Tony Wrote: Your dealer either does not know or is telling porkies, the paperwork for mine states it was built on a Friday - the last day before they changed over to the MY15 spec,Seems pretty clear the dealer was joking
RE: 2 replacement gearboxes on Evoque in first year - HannahB - 14-03-2015 12:26am
Yes it was clearly a joke!!
RE: 2 replacement gearboxes on Evoque in first year - Tony - 14-03-2015 10:55am
Well when my new £50k car was towed away failed twice! I guess I failed to see the funny side and any stupid quip by a salesman would have been treated as such.