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Key fob rubber lining detached,... (?) - Printable Version

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Key fob rubber lining detached,... (?) - miha.m - 26-08-2013 09:33pm

Hello Team:

My RR is about 1,3 years old and I got the rubber lining of key fob detached,...

Pretty annoying and potentially some water/moisture can get in,...

Anybody has similar problem ? Warranty ?

BR : Miha


RE: Key fob rubber lining detached,... (?) - slee18 - 26-08-2013 09:44pm

sounds like a warranty problem!


RE: Key fob rubber lining detached,... (?) - berlin2011 - 26-08-2013 10:33pm

There's a Special Service Message (SSM 51797 - Smart Key Cover Detaching From Casing) on Topix. I don't have a subscription but sounds pretty much related to what you are experiencing.

As an aside, on my first Evoque which I had for 18 months I also towards the end noticed the rubber lining loosening around the edges.


RE: Key fob rubber lining detached,... (?) - Westy - 26-08-2013 10:45pm

Speak to your dealer

I asked about the problem and when I came to collect my car from a service thy had replaced it under warranty.

Amazing service, very happy, never had this with other brands


RE: Key fob rubber lining detached,... (?) - edgedata - 27-08-2013 01:37am

I've also had a key changed under warranty because the rubber layer over the buttons was peeling.
No problems - they ordered a new key and programmed it into the car when I visited the garage.

Be aware that they need all the keys available when they do the programming for the new key.


RE: Key fob rubber lining detached,... (?) - benzina - 27-08-2013 01:37am

I had this issue, and put it to my dealer also...they too happily replaced it for a new one under warranty. You should do the same miha.m.


RE: Key fob rubber lining detached,... (?) - Westy - 27-08-2013 10:05am

Only had my one key as I didn't believe they would change it.

Was amazed, all functions were as normal immediately afterwards. Very Happy


RE: Key fob rubber lining detached,... (?) - evQ - 15-11-2013 10:11pm

What is the standard warranty on keys; have it for 18 months & now it is coming off


RE: Key fob rubber lining detached,... (?) - RacingSnake - 15-11-2013 11:12pm

^^^ same as the car surely!


RE: Key fob rubber lining detached,... (?) - ChuckieB - 16-11-2013 01:12am

Mine replaced after 18 months without any issues.