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1st Service - Printable Version

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1st Service - andylee97 - 01-06-2016 04:25am

I had a check engine light come on a few days so naturally I went to my dealership to get it check on. Since I was near my first 5K mark and I'm overly caution about my baby I decided to get a oil change as well. The rep quoted me 130 so I said I'll pay for this one and I'll use my first service around the 1 year mark.. The rep informed me that for the 2016 models the first service is not free anymore and we have to pay for every service from now on. I know its only May but did anyone else hear about the first service not being included anymore?


RE: 1st Service - PhilSkill - 01-06-2016 04:15pm

Do you have a 5 year service plan? otherwise all services are at owners cost.


RE: 1st Service - andylee97 - 01-06-2016 04:36pm

I recall that the first service has always been free or at least free for any model year before 2016.


(01-06-2016 04:15pm)PhilSkill Wrote:  Do you have a 5 year service plan? otherwise all services are at owners cost.



RE: 1st Service - PhilSkill - 01-06-2016 04:40pm

Ah you are in the States so probably different... as I've never heard of that, certainly in the UK when the Evoque launched no services were free, then the 5 year service plan came out that you buy with the vehicle or in the first 3 months, then you get 5 years servicing free.


RE: 1st Service - Evoqueen - 09-06-2016 09:43pm

Hi Andylee, I'm in Maryland and driving a 2016. Yep first service is no longer free. I'll be paying $390.00 in Annapolis for my first service.