Trim falling off......

anyone had any issues with bits of trim falling off? Went for a drive (mainly A roads) yesterday to find the front (drivers side - UK) black trim under front fog lamp gone!
Initial response from dealer wasn't too good in terms of replacing.........let's see what they have to say later, accused me of hitting something "small bird, rabbit or the like".......bee, wasp or butterfly maybe! I may be being funny here but this is a Land Rover isn't it??    

You're not the first to have trim issues, although I don't think anyone has lost anything (other than in the car wash).

(02-04-2012 10:45am)colski1961 Wrote:  anyone had any issues with bits of trim falling off? Went for a drive (mainly A roads) yesterday to find the front (drivers side - UK) black trim under front fog lamp gone!
Initial response from dealer wasn't too good in terms of replacing.........let's see what they have to say later, accused me of hitting something "small bird, rabbit or the like".......bee, wasp or butterfly maybe! I may be being funny here but this is a Land Rover isn't it??

Yes it is a LR that's why bits fall off

That's a joke - surely that can't have been attached properly.

(02-04-2012 10:45am)colski1961 Wrote:  anyone had any issues with bits of trim falling off? Went for a drive (mainly A roads) yesterday to find the front (drivers side - UK) black trim under front fog lamp gone!
Initial response from dealer wasn't too good in terms of replacing.........let's see what they have to say later, accused me of hitting something "small bird, rabbit or the like".......bee, wasp or butterfly maybe! I may be being funny here but this is a Land Rover isn't it??

Me thinks you need (of possible to change your dealer) or atleast have a word with LR customer services about your dealers lack of service.

For example, I closed the passenger door the other day and cap over the passenger door lock fell off. I went to the dealer as there was no obvious way to re-attach it. Without prompting it was agreed that it was just luck it had stayed on from coming out of the factory, going through the car wash etc as the black plastic surround that the cap clips into was broken. A new part and cap (as it was scratched having fallen on the tarmac) were ordered, painted and fitted a few days later under warranty.

Quick update, dealer sorted for me (FOC) and I was surprised when I went to have the replacement part fitted, trim is held on with just a few plastic lugs that clip into the bumper frame....really cheap and I'm guessing that this wont be the last time someone has this issue! As the plastic ages and gets brittle I would suspect that these trim pieces will get loose and fall off but we'll see.
For now I'm happy with my Evoque (100% complete again!) and happy with my dealer. Let's hope that all issues are solved so quickly.

Glad it was sorted.

Yes, the car is a bit like a Lego kit, things clip together. If you've only got 80 seconds to complete a step on the line, screws are a bit of a luxury...

(05-04-2012 07:59am)BFGEvoqueMan Wrote:  Me thinks you need (of possible to change your dealer) or atleast have a word with LR customer services about your dealers lack of service.

For example, I closed the passenger door the other day and cap over the passenger door lock fell off. I went to the dealer as there was no obvious way to re-attach it. Without prompting it was agreed that it was just luck it had stayed on from coming out of the factory, going through the car wash etc as the black plastic surround that the cap clips into was broken. A new part and cap (as it was scratched having fallen on the tarmac) were ordered, painted and fitted a few days later under warranty.

Snap! Exactly the same except mine flew off on motorway lol. New one on now.

(09-04-2012 04:53am)mark_n Wrote:  Yes, the car is a bit like a Lego kit, things clip together. If you've only got 80 seconds to complete a step on the line, screws are a bit of a luxury...

It's not surprising really - I took this photo of the assembly line workforce arriving for work at Halewood!