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Corroded and pitted front and rear discs?!! - Please Help
brenhaze
 

Posts: 7
Joined: May 2018
Location: Hereford
Post: #1
Corroded and pitted front and rear discs?!! - Please Help

Hi,

My 2016 Evoque HSE is 2016 (bought on PCP from new Dec 2016) and has done 29,383k miles total.
It was last serviced 7 months ago (at 19,215 miles) and advised the discs were all good and pads were 20% worn.
I have since then done another 10k miles.

I had problems with the rear camera, wing mirrows, parking sensors and air vents so LR collected to fix under warranty.

However!

The dealer in Hereford called me to advise after a 'complimentary check' that my front pads are 70%-75% worn and rear 85%-90% worn and that all the discs badly corroded (surface and pitted) and needed to be replaced immediatly at a cost of £1k!!! and classed as a red flag/dangerous.

I could not believe this and said all was good 7 months ago?? and how could the discs be corroded??? it is used a lot and done 10k miles since then.

I asked what the remaining ml is and the original thickness and they do not match.
They actually are:
14ml original - 5ml left (9ml used) - Which is 57.1% worn
and 12ml original - 3ml left (9ml used) - Which is 75% worn

I queried the surface corrosion and pitting as the car is regularly used and nothing was mentioned on the service 7 months ago and all was good, I was told.

They sent through the attached pics and said if I do not pay £1100 to replace them or my warranty will become invalid... and I need to sign a doc to say I am invalidating my warranty...!


.gif  Capture.GIF (Size: 205.16 KB / Downloads: 12)
.gif  Capture2.GIF (Size: 272.35 KB / Downloads: 12)

Can anyone advise what they think to the attached pics? is it that bad? are they trying to make a quick £1k from me?

Please help

Bren
(This post was last modified: 31-05-2018 12:40pm by brenhaze.)
31-05-2018 10:27am
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westiebj
 

Posts: 7
Joined: Oct 2017
Location: London
Post: #2
RE: Corroded and pitted front and rear discs?!! - Please Help

Hi

I'm no expert but I don't believe brake pads / discs are covered by warranty ( classed as a consumable )
So if they wont replace them under warranty how can they say warranty is invalidated if not replaced ?
Ask them to clarify where in the warranty it stipulates this

If this is a main dealer and it proves to be false then it is very worrying ..
31-05-2018 12:30pm
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brenhaze
 

Posts: 7
Joined: May 2018
Location: Hereford
Post: #3
RE: Corroded and pitted front and rear discs?!! - Please Help

(31-05-2018 12:30pm)westiebj Wrote:  Hi

I'm no expert but I don't believe brake pads / discs are covered by warranty ( classed as a consumable )
So if they wont replace them under warranty how can they say warranty is invalidated if not replaced ?
Ask them to clarify where in the warranty it stipulates this

If this is a main dealer and it proves to be false then it is very worrying ..

Many thanks for replying, I agree and still awaiting a reply to my emails/call(s).
Annoying also that I paid for every type of extra cover, including MOT parts cover (1st MOT will be DEC2019)

Frustrating as I have said I will pay for the pads but do not see how/why the discs are dangerously corroded and so quickly. You are right they have said it's wear and tear and they will not cover under warranty.

Hoping someone will advise from the forum if the photo's of the discs I uploaded look worrying, normal or dangerous.

Bren
31-05-2018 12:34pm
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XFullFatTim
Bat wielding forum enforcer

Posts: 9,186
Joined: Oct 2010
Location: Somewhere between here and there.
Post: #4
RE: Corroded and pitted front and rear discs?!! - Please Help

The next option is to get the AA/RAC in with an inspector or take the car to another dealership for a second opinion.

Since June 2018 I’m XRRSTim as a 2018MY Mini Countryman Cooper S E All4 PHEV is now charging on my drive
Previously owned
- 2015 RRSport L494 HSE Dynamic SDv6
- 2014 5 Door SD4 Dynamic Plus Lux
- 2011 SD4 Auto Coupe Lux Plus
And 7 other Land Rover products since 1995.
Still on my drive - 1996 TDi300 Defender 90 County
01-06-2018 07:08am
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brenhaze
 

Posts: 7
Joined: May 2018
Location: Hereford
Post: #5
RE: Corroded and pitted front and rear discs?!! - Please Help

(01-06-2018 07:08am)XFullFatTim Wrote:  The next option is to get the AA/RAC in with an inspector or take the car to another dealership for a second opinion.

Thanks, I;ve sent the pics off to an inspector who is taking a look.
If the discs are not bad or in needing urgent attention I will get the pads done.
Worrying they can corrode so quickly when used frequently!
01-06-2018 09:12am
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mlines
 

Posts: 4
Joined: Mar 2018
Location: UK
Post: #6
RE: Corroded and pitted front and rear discs?!! - Please Help

To maintain a warranty you do not need the dealer to do the work, you just need to purchase Landover approved parts.

Lots of places sell the pads, disks and wear sensors and any garage/mechanic can change them easily.

And modern brakes wear quicker than older cars used to as many of the substances in old brakes are banned
(This post was last modified: 02-06-2018 10:33pm by mlines.)
02-06-2018 10:32pm
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